Assistant Store Manager Sales - House of Sport

DICK'S Sporting Goods • Greensburg, PA

2d

About The Position

The Assistant Store Manager – Sales drives sales performance and athlete engagement by leading and developing retail teams. The role coaches teammates to deliver exceptional service, execute business strategies, and create an athlete-first culture that brings the DICK’S brand to life. It partners with the Store Manager on business planning, staffing, workforce management, and store operations while developing leaders and teammates and maintaining an inclusive, high-performing environment.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• 1–3 years of retail management experience or customer-focused experience.

Responsibilities

• Collaborate with the Store Manager to develop and execute full-year business growth plans, including forecasting and planning 90 or more days ahead.
• Ensure operational strategies support long-term success; identify store opportunities and validate key programs and processes, such as BOPIS and ship-from-store.
• Directly manage Captains (Supervisors) and indirectly lead the broader store team through coaching, influence, and development.
• Manage performance for the Captain team, including development, annual reviews, promotional recommendations, and accountability for policies and procedures.
• Uphold merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
• Promote and lead company programs, including customer loyalty participation, warranty sales, and private-label credit card enrollment.
• Model service, selling, and leadership behaviors; anticipate athlete needs and provide accurate, knowledgeable product information.
• Lead, execute, and validate training initiatives, ensuring teammates are equipped to deliver elevated athlete experiences.
• Motivate and coach teammates, provide regular development opportunities and stretch assignments, and build development plans with them.
• Partner with the Store Manager on long-range workforce management and approve Captain staffing plans.
• Oversee payroll and staff scheduling to meet budget goals and respond to athlete traffic and sales trends.
• Partner with the Store Manager and Captain team to source, recruit, and interview candidates; make hiring decisions for Captains and hourly teammates, and termination decisions for hourly teammates based on Captain recommendations.
• Coach Captains on interviewing, hiring, and team-building practices.
• Ensure teammates meet operational guidelines, brand standards, customer service expectations, and company policies.
• Maintain store safety and operational standards; enforce safety, loss-prevention, and standard operating procedures, as well as applicable external laws and guidelines.
• Create a welcoming, respectful environment for teammates and athletes and hold teammates accountable for meeting expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED