Retail Community Assistant Store Manager - Soho Flagship

Vuori•New York, NY

About The Position

Vuori is seeking an Assistant Store Manager of Community to partner with the General Manager and lead community excellence at the retail store. The role develops and executes community initiatives that build meaningful connections with local fitness, wellness, and lifestyle communities, making the store a destination for shopping and shared experiences. Initiatives include team sweats, in-store events, partnerships, and product storytelling that bring the Vuori brand to life and support traffic, customer loyalty, and long-term growth. The Assistant Store Manager helps foster a positive, inclusive, and high-performing team culture; supports hiring, onboarding, training, development, and engagement; and ensures customers receive a meaningful, memorable experience. The role also leads daily and weekly product operations, upholds company procedures, supports visual merchandising, and assists with scheduling, labor, and store expense management. The position requires working 8-hour shifts, five days per week, with availability for mornings and/or evenings and at least one weekend day.

Requirements

Availability for morning and/or evening shifts, 8 hours per shift, 5 days per week, including at least one weekend day.
Strong punctuality and attendance, with adherence to scheduled shifts.
Ability to develop relationships with customers and colleagues.
Customer service expertise, including creating positive experiences, building customer relationships, and proactively addressing customer concerns.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to learn new procedures and processes quickly.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Willingness to develop new skills and respond to feedback.
Willingness to lift and move products, equipment, and boxes weighing up to 30 pounds.
Willingness to remain active and move throughout the store during each shift.
Willingness to reach, bend, and use a step stool or ladder when needed.
Willingness to work in an environment with bright lights and music.
Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

Plan and execute community programs connecting the store with local fitness, wellness, and lifestyle communities.
Partner with the HQ Community Manager to develop and carry out initiatives aligned with brand standards and business goals.
Represent Vuori professionally in the store, at team sweats, and at community events, ensuring community touchpoints reflect the brand and customer experience standards.
Build relationships with local community members and partners through ongoing participation in team sweats, events, and partnerships.
Make community engagement a core part of store culture and encourage team members to take ownership of community initiatives.
Support the General Manager in promoting open communication, trust, respect, punctuality, accountability, and commitment among staff.
Partner with the General Manager on hiring, onboarding, training, employee development, and engagement strategies.
Promote a safe and healthy workplace by identifying and addressing hazards and implementing safety practices.
Take ownership of the sales floor and sales team to keep customer experience a priority.
Empower employees to resolve customer issues while providing guidance and support as needed.
Help implement product operations initiatives to improve inventory management and product handling.
Lead daily and weekly product operations, including inbound and outbound shipments, and uphold company procedures.
Help implement visual merchandising initiatives, including product flips, mannequin looks, in-season product management, and store standards.
Assist the General Manager with scheduling and labor management in accordance with company practices and applicable labor laws.
Help manage store expenses and use the allocated budget to recognize team performance and support business results.