Store Management - Frontier Mall, Cheyenne, WY

JD Finish Line•Cheyenne, WY

4d•Onsite

About The Position

JD Finish Line is hiring management team members for its Frontier Mall store in Cheyenne, Wyoming. Members of Management oversee daily store operations, inspire a high-performance team, and deliver exceptional customer experiences while contributing to the store’s success and company growth. The role combines team leadership, customer service, sales and performance management, operational oversight, financial management, local marketing, and problem-solving. Assistant Store Managers must be available to open and close the store, work a minimum standard week of five days, and average 44 hours per week, with longer hours during peak sales periods. Supervisors must be available during opening and closing hours and have at least five days of availability, with a minimum standard work week of 30 hours. All management roles require weekend and holiday availability. The work takes place in a moderately noisy retail setting and involves prolonged standing and other physical tasks.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for outstanding customer service and creating memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays, as needed.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: Open availability for store opening and closing hours, including mornings, days, and nights; minimum standard work week of five days and average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: Availability for store opening and closing hours, including mornings, days, and nights; availability for at least five days and a minimum standard work week of 30 hours.
All management: Weekend and holiday availability; punctuality and regular attendance; reliable transportation.
Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
May need to move to different locations within the company’s network based on operational needs and career growth.
High school diploma or GED equivalent.
Must be at least 18 years old.
Ability to meet the physical demands of the role, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds (with higher weights possible in certain circumstances).
Good vision, including color differentiation.

Nice To Haves

Two or more years of retail leadership experience, strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop team members; foster a positive work environment, set clear goals, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activities, identify opportunities for improvement, and implement solutions.
Perform additional duties and projects as required.