Store Manager Cheyenne Wy

Dollar General•Cheyenne, WY

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, operated in compliance with company policies and applicable labor laws, and maintained as a clean, safe, and secure environment for employees and customers. The manager oversees employee training and performance, inventory and merchandising, financial controls, customer service, store documentation, and daily operations.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to use IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to walk and stand frequently; bend, stoop, and kneel frequently; and handle merchandise and equipment frequently.
  • Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Ability to climb a ladder occasionally.
  • Ability to drive or provide personal transportation for work-related deposits and occasional meetings or store visits.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, hire, train, and retain qualified employees in accordance with federal and state labor laws and company policies.
  • Ensure the store is properly staffed and effectively opened and closed each day; personally open and close the store at least twice per week each.
  • Conduct performance evaluations, identify performance gaps, provide solutions or counseling, and recommend employee pay rates and advancement; address issues up to and including termination.
  • Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and company policies.
  • Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, and storage according to company work processes, and ensure merchandise presentation, fixtures, pricing, and signage meet established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, well-organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide personal transportation for bank deposits and, occasionally, management meetings and visits to other Dollar General stores.
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