JD Store Management - Penn Square, Oklahoma City, OK

JD Sports Fashion•Oklahoma City, OK

12d•Onsite

About The Position

JD Finish Line is hiring management team members to lead store operations, develop employees, and deliver exceptional customer experiences. The positions are based at Penn Square in Oklahoma City, Oklahoma. Management members oversee daily operations, support sales and profitability, and contribute to the store’s success in a fast-paced retail environment. The roles include Assistant Store Manager and Supervisor; their minimum scheduling requirements differ. The Assistant Store Manager must have open availability for store opening and closing hours, including mornings, days, and nights, and work a minimum standard week of five days. The average standard work week is 44 hours and may increase during peak sales periods. The Supervisor must be available during opening and closing hours and have at least five days of availability, with a minimum standard 30-hour work week. All management staff must be available on weekends and holidays, maintain punctuality and regular attendance, and have reliable transportation. Employees may be asked to work at different company locations based on operational needs and career growth. The work takes place in a moderately noisy retail setting and involves prolonged standing, bending, kneeling, reaching, pulling, and potentially climbing ladders or stairs. Regular lifting of 5–25 pounds is required, and heavier items may be required in certain circumstances. Applicants must be at least 18 years old and have a high school diploma or GED, or an equivalent combination of education and experience. Two or more years of retail leadership experience is strongly preferred.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a track record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Commitment to outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Proficiency with retail management software and basic computer applications.
Availability for the hours needed to open and close the store, including mornings, days, and nights.
Assistant Store Manager: open availability, a minimum standard five-day work week, and an average standard 44-hour work week, with increased hours during peak sales periods.
Supervisor: availability for at least five days and a minimum standard 30-hour work week.
Availability on weekends and holidays.
Punctuality and regular attendance consistent with company policies.
Reliable transportation.
Ability to speak, read, and write English to communicate with customers, supervise staff, and perform business-related mathematics and understand corporate sales reports.
At least 18 years of age.
High school diploma or GED equivalent, or an equivalent combination of education and experience.
Ability to meet physical demands, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs as needed, and regularly lifting 5–25 pounds; heavier lifting may be required in certain circumstances.
Good vision, including color differentiation.

Nice To Haves

Two or more years of retail leadership experience is strongly preferred.

Responsibilities

Recruit, train, and develop team members; establish goals and provide ongoing feedback.
Create a strong customer experience by addressing customer needs, resolving issues, and maintaining customer service standards.
Drive sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets and expenses and analyze sales data to improve performance and revenue growth.
Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
Monitor industry trends and competitor activities, identify opportunities for improvement, and implement solutions.
Perform additional duties and projects as required.