Store Management - Sooner Fashion Mall, Norman, OK

JD Finish Line•Norman, OK

10d•Onsite

About The Position

JD Finish Line is hiring management team members for its Sooner Fashion Mall store in Norman, Oklahoma. Management team members oversee daily store operations, lead and develop employees, and deliver exceptional customer experiences. They contribute to sales and profitability, maintain store standards, and help support the company’s growth. Assistant Store Managers must be available to open and close the store, work at least five days per week, and average 44 hours weekly, with increased hours during peak sales periods. Supervisors must be available during opening and closing hours, provide at least five days of availability, and work a minimum of 30 hours per week. All management employees must be available on weekends and holidays. The position requires reliable transportation, punctuality, regular attendance, and clear English communication and literacy for customer service, staff supervision, and business tasks. Employees may be required to move to different company locations based on operational needs and career growth. The role takes place in a moderately noisy retail setting and involves prolonged standing, stooping, kneeling, reaching, pulling, and potentially climbing ladders or stairs. Employees regularly lift items weighing 5 to 25 pounds, with heavier items possible in certain circumstances. Good vision, including color differentiation, is required. Applicants must be at least 18 years old. Reasonable accommodations may be made to enable qualified individuals to perform essential job functions.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays, as needed.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: Open availability, including mornings, days, and nights needed to open and close the store; minimum standard work week of five days; average standard work week of 44 hours, increasing during peak sales periods.
Supervisor: Availability during mornings, days, and nights needed to open and close the store; availability for at least five days; minimum standard work week of 30 hours.
All management employees must be available on weekends and holidays and maintain punctuality and regular attendance consistent with company policies.
Must have reliable transportation.
Must speak English clearly to converse with customers and effectively supervise staff.
Must read and write English and perform business-related mathematics to carry out normal business tasks and understand corporate sales reports.
May need to move to different company locations based on operational needs and career growth.
Must be at least 18 years old.
Must meet the described physical demands, including prolonged standing, reaching, lifting, and good vision including color differentiation.

Nice To Haves

High school diploma or GED equivalent.
Two or more years of retail leadership experience strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop a motivated team, set goals, foster a positive work environment, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activity, identify opportunities for improvement, and implement solutions.
Perform additional duties and projects as required.