Assistant Store Leader (People)

Skims•Bloomington, MN

About The Position

The Assistant Store Leader – People & Culture works closely with the Store Leader to ensure the store is operationally sound, business results are achieved, and customers consistently receive exceptional service. The role leads people-related responsibilities, including talent acquisition, onboarding, team development, performance management, and employee relations. It calls for emotional intelligence, operational focus, and people-first leadership to build an inclusive, high-performing store culture centered on growth, trust, and meaningful connection. The Assistant Store Leader builds an engaged team, connects staffing and team performance to business results, and supports learning, leadership development, engagement, and succession planning. The role also ensures compliance with company policies, procedures, and relevant labor laws, and partners with the Store Leader and HQ People & Culture teams on resources and strategies that support store culture and performance. This is a full-time role requiring open availability, including evenings, weekends, holidays, and overtime as needed. The position requires standing and remaining physically active throughout the scheduled shift, moving around all areas of the store, and regularly bending, reaching, stretching, lifting, carrying, and moving items up to 40 pounds.

Requirements

2–4 years of experience in a people leadership role.
Strong knowledge of hiring, recruiting, onboarding, and performance management best practices.
Track record of proactively identifying talent needs and building a strong pipeline through networking and ongoing outreach.
Experience handling employee relations with professionalism, confidentiality, and empathy.
Deep understanding of customer service principles and how people leadership affects business outcomes.
Knowledge of relevant employment laws and regulations to ensure compliance and mitigate legal risks.
Strong leadership skills, including motivating and coaching a team to achieve company and store business results.
Strong emotional intelligence and ability to navigate interpersonal challenges fairly and objectively.
Ability to build trust, connect authentically with Team Members, and lead with confidence and care.
Passion for the SKIMS brand and ability to embody its values and service approach.
Must be able to stand, remain physically active, move around all areas of the store, and be accessible to customers for 100% of the scheduled shift.
Ability to bend, reach, and stretch for product, and regularly lift, carry, and move items up to 40 pounds.
Open availability to work evenings, weekends, holidays, and overtime as needed.
The posting states: “Does not want to be an influencer.”

Responsibilities

Build an engaged, motivated team focused on exceptional customer service; coach Team Members to bring warmth, presence, and purpose to customer interactions.
Own store talent acquisition, including outreach, recruitment, interviews, and hiring; build a diverse candidate pipeline and maintain a strong bench of potential candidates.
Anticipate staffing needs, network consistently, and use community connections, resources, and industry insight to identify talent.
Connect hiring strategies, staffing levels, and team performance to store KPIs and the customer experience.
Lead and execute onboarding so new hires feel welcomed, supported, and prepared for success.
Manage scheduling and labor planning to staff the store according to business demands and service expectations.
Identify training needs, coach in the moment, and create learning plans that support career growth and team development.
Own store performance management routines and promote clear expectations, feedback, and consistent coaching.
Manage employee relations with care, objectivity, confidentiality, and follow-through.
Identify and develop potential leaders and support talent bench-building and succession plans.
Develop and execute engagement strategies that recognize wins, celebrate individuality, and foster team connection.
Ensure compliance with SKIMS policies, procedures, and relevant labor laws.
Partner with the Store Leader and HQ People & Culture teams on feedback, hiring tools, onboarding resources, and learning strategies.
Model inclusivity and emotional intelligence and support a store culture that embraces different voices, perspectives, and lived experiences.