Asst Store Director - W 8 Mile Rd - Detroit, MI

Meijer•Detroit, MI

About The Position

The Assistant Store Director provides direction for store operations, processes, and conditions, and plans, directs, and supervises the team’s day-to-day work. The role has overall operational responsibility across food and general merchandise and supports the Store Director in running the store. The Assistant Store Director is responsible for store operations when the Store Director is absent. The position leads the selection, training, development, retention, and performance management of leaders and team members. It develops strategies to improve customer service, sales, profitability, and operational results; ensures customer needs and complaints are handled effectively; and maintains effective merchandising, product freshness, food safety, and store standards. The role also fosters team engagement and inclusive communication, builds relationships with the local community, and leads implementation of store initiatives.

Requirements

Bachelor’s degree or equivalent experience.
At least 5 years of retail, grocery, operations management, or customer service experience.
At least 4 years of progressive leadership experience.
Passion for leading team members while providing industry-leading service.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Strong business acumen.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Responsibilities

Assist the Store Director with overall store operations and assume responsibility for store operations in the Store Director’s absence.
Oversee operations across food and general merchandise areas, including daily DSD execution, backroom operations, and salesfloor standards.
Manage planograms, seasonal resets, endcaps, weekly ad sets, seasonal assortments, displays, pricing, and ordering in line with company merchandising plans.
Select, train, develop, attract, and retain leaders and team members; lead performance management and make decisions on performance ratings, career development, and promotion potential.
Forecast staffing needs and develop recruiting strategies to provide optimal staffing.
Lead daily team communication and huddles covering financial performance, customer feedback, recognition, and other important information.
Promote candid, open, and effective communication, team engagement, and an inclusive culture grounded in care and accountability.
Develop and execute strategies to improve customer service, store sales, profitability, and business results.
Assess store financial results and deliver performance metrics including sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.
Ensure customer needs are met, complaints are resolved efficiently, and service is quick and effective.
Ensure products and displays are merchandised to maximize sales and profitability and that product freshness standards and procedures are followed.
Verify that store operations meet Meijer and local-authority food safety standards.
Lead implementation of initiatives identified by store operations and respond to changing market conditions and customer preferences.
Monitor competitors’ trends, strengths, and weaknesses and develop strategies to keep Meijer competitive.
Build connections with customers and local communities and cultivate relationships that support the Meijer brand.
Perform other duties as assigned or required.

Benefits

Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance, including tuition-free education and reimbursement assistance
Team member discount
Development programs for advancement and career growth
Medical, dental, and vision coverage
401(k)
Three weeks of paid days off
Child and adult care assistance