Blue Tide Assistant Site Manager

Get n Go • Sioux Falls, SD

10h

About The Position

The Assistant Site Manager supports the daily operation of a car-wash location by managing employees and site initiatives, delivering customer service, promoting memberships and upgrades, and maintaining site cleanliness and equipment. The role also supports staffing, hiring, training, inventory, bookkeeping, safety, and site security. Work hours are flexible and include days, evenings, weekends, holidays, and additional hours as needed.

Requirements

• One to two years of management experience in a retail or customer service environment.
• Proven ability to build strong and effective teams.
• Good communication and interpersonal skills.
• Strong organizational and leadership skills.
• Accuracy and attention to detail; ability to meet deadlines, work under pressure, and multitask.
• Ability to lift, carry, push, or pull up to 50 pounds alone and regularly use a ladder.
• Physical stamina and mobility to bend, kneel, stoop, squat, reach, and stand for long periods.
• Ability to work outdoors in all weather conditions.
• Maintain a valid driver's license and an insurable driving record.
• Maintain personal liability coverage on own vehicle.

Nice To Haves

• Degree or certification.
• Strong technological skills.
• Mechanical knowledge.

Responsibilities

• Manage employees and site initiatives to drive quality customer service; answer customer questions and resolve complaints.
• Promote and sell membership packages and car-wash upgrades.
• Provide staff leadership and direction, and train and coach employees in customer service and membership sales.
• Maintain site cleanliness, equipment operation, and wash quality; inspect the tunnel and equipment room, check that equipment and chemicals function properly, and perform routine preventative maintenance.
• Order parts, chemicals, products, and supplies, and maintain accurate inventory.
• Perform daily bookkeeping, cash reconciliation, and deposit procedures.
• Assist with hiring, retention, staffing, scheduling, training, and staff development; address performance issues, coach employees, and recognize good performance.
• Maintain confidentiality of company documents, passwords and codes, keys, and site security.
• Maintain and enforce safety for customers and employees, and report potential hazards and accidents or injuries.
• Understand, follow, and enforce general rules, company policies, and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed