Oil Change Assistant Manager - Shop#929 - 34 Boardman Poland Rd

Driven Brands • Youngstown, OH

8d • Onsite

About The Position

Take 5 Oil Change is seeking a career-minded Assistant Shop Manager to support the Shop Manager with daily operations, team development, and a fast, friendly customer experience. Leadership takes place on the shop floor in this active, fast-paced automotive service environment. The Assistant Shop Manager serves as Manager on Duty when needed, helping keep the team focused and the shop safe, efficient, and running smoothly. Paid, hands-on training is provided to teach the technical skills and service standards needed to succeed. Automotive experience is valued but not required.

The role includes completing Certified Technician training, performing Certified Technician and Lead Technician responsibilities, and supporting workflow, customer service, service quality, safety, shop performance, and team development. The Assistant Shop Manager also completes opening and closing procedures, assists with inventory counts and adjustments, and supports shop communication, reporting, and operational follow-up.

Requirements

• At least 6 months of customer service experience in a fast-paced service environment, delivering consistent and exceptional customer service.
• At least 6 months of experience leading, coaching, or mentoring others in a fast-paced environment.
• Commitment to following and maintaining facility and safety control policies and practices.
• Strong communication skills and comfort providing direction, coaching, and feedback to team members.
• Initiative, accountability, and follow-through on responsibilities.
• Ability to remain calm, organized, and solutions-focused during busy periods.
• Ability to meet applicable age and certification requirements, including Inspector Certification when required.
• Reliable transportation to and from the work location.
• Ability to lift up to 50 pounds; maneuver safely in and out of a shallow, 3-foot-deep pit; walk, stand, bend, stoop, twist, hold, grasp, pull, and turn for extended periods; and work in hot or cold weather when necessary.

Nice To Haves

• Automotive experience is valued but not required.

Responsibilities

• Complete Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Benefits

• Competitive hourly pay plus weekly bonus opportunities.
• Medical, vision, and dental benefits for full-time employees.
• 401(k) with company match for full-time employees.
• Paid time off for full-time employees.
• Paid training and clear career growth paths.
• Holiday pay.
• Access to 50% of earned wages at any time through the myFlexPay program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed