About The Position

The Assistant Shift Manager Armed Security Operations leads frontline security operations across a gaming and resort destination. The role manages security-related matters for designated buildings, locations, and events; supervises and develops line-level security employees; protects controlled access points and premises; responds to emergencies; provides or coordinates appropriate first aid; and maintains professional relationships with law enforcement, emergency responders, gaming agents, and regulatory officials. The position requires flexibility to work alternate shifts as needed.

Requirements

  • At least two years of management experience in the armed security industry.
  • Valid and current Michigan Concealed Pistol License.
  • Excellent communication skills and ability to interact effectively with all levels of management and customers.
  • Flexibility to work alternate shifts as needed.

Nice To Haves

  • Prior experience in law enforcement, military operations, or similar armed, public-facing security roles.

Responsibilities

  • Manage security-related operational matters for designated buildings, locations, and events.
  • Supervise, hire, train, and evaluate line-level security employees while fostering a team-oriented work environment.
  • Monitor controlled access points and authorize the entrance and departure of employees, guests, and visitors.
  • Guard against contraband, maintain premise security, and perform regular security safety system checks.
  • Respond to and secure emergency scenes to prevent loss or damage, advise personnel of threats, summon emergency responders, and lead evacuations when necessary.
  • Provide appropriate first aid, CPR, or AED assistance in accordance with emergency response procedures and reporting protocols.
  • Develop and maintain professional relationships with local law enforcement, emergency responders, gaming agents, and regulatory officials to ensure operational compliance.

Benefits

  • Wellness incentive programs to support physical and mental health.
  • Health and income protection benefits for eligible employees.
  • Company hotel, food and beverage, retail, and entertainment discounts.
  • Free meals in the employee dining room.
  • Programs and networking opportunities to support promotion.
  • Volunteer opportunities to give back to the community.
  • Discounts with company partners, including travel, electronics, and online shopping.
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