Assistant Service Supervisor - Kendall Ridge

Greystar•Bellevue, WA
•$28 - $33•Onsite

About The Position

The Assistant Service Supervisor at Kendall Ridge performs technical and mechanical work to ensure buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role completes resident service requests and repairs, prepares apartments for new move-ins, maintains exterior areas, assists with vendors, and performs routine equipment maintenance and inspections. The position also supports inventory control, accurate service documentation, cost-control practices, safety and risk-management programs, and property inspections. Work may include assisting other properties or attending training and business meetings. The schedule is flexible and includes taking call during evenings, weekends, and holidays. Employees must work indoors and outdoors in all weather conditions and meet the stated physical requirements.

Requirements

  • Knowledge of the safe use and maintenance of hand tools, power tools, and mechanical equipment.
  • Previous experience with painting, entry-level carpentry, appliance repair, and basic plumbing.
  • Professional demeanor and dress.
  • Ability to read, write, and communicate effectively.
  • Proficiency in Microsoft Office Suite.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
  • Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • State and local certifications required for Service Technicians.
  • Valid driver’s license to operate a golf cart on property when applicable.

Responsibilities

  • Complete resident-requested work orders and preventative maintenance by diagnosing issues and making repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors, obtaining supplies, completing maintenance tasks, and inspecting the finished work.
  • Track maintenance supplies and equipment, return unused items to their designated locations, and notify the maintenance supervisor when items need to be reordered.
  • Complete service-request documentation and other paperwork accurately and promptly.
  • Maintain grounds, common areas, and amenities by removing debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing parts where possible, avoiding waste, and using tools and equipment correctly.
  • Follow safety and risk-management policies, participate in safety meetings and required training, and report accidents and incidents promptly and accurately.
  • Periodically inspect work performed by contractors, vendors, and service providers to verify it meets quality standards and required scope and specifications.
  • Assist with routine and periodic property inspections, identify safety and repair concerns, and communicate the property’s physical needs to management.
  • Perform appliance repairs and other service repairs in a timely manner.
  • Maintain the cleanliness of exterior buildings and parking areas; assist with vendor management and other duties.
  • Perform routine maintenance and inspections of equipment.

Benefits

  • Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability.
  • Cell phone allowance.
  • Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonuses.
  • Medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service and additional vacation accrual with tenure.
  • Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
  • 401(k) with company match of up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Training and development opportunities and long-term career opportunities.
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