Asst Sales Mgr- Outlet

Knitwell Group • Plymouth Meeting, PA

2d • Onsite

About The Position

Talbots is seeking an Assistant Sales Manager for its outlet store. The role supports sales, customer service, team development, and operational excellence while helping create a welcoming and productive store environment. The Assistant Sales Manager builds customer relationships through attentive service and styling advice, supports associates through coaching and training, and helps meet sales and service goals. The position also contributes to inventory management, merchandising execution, task prioritization, and compliance with company policies and applicable employment laws.

Requirements

• Passion for selling and ability to generate ideas to drive new store traffic.
• Professionalism, strong work ethic, integrity, and respect for others.
• Customer-centric approach and understanding of how exceptional service contributes to sales growth.
• Ability to educate, coach, and mentor associates based on their individual strengths.
• Organization, strategic thinking, independent decision-making, and ability to work in a fast-paced, changing environment.
• Clear communication of business information and brand initiatives.
• Enthusiastic, friendly, cooperative approach in a diverse work environment.
• Technological aptitude to navigate, coach, and train others on computer POS, iPad, and handheld systems.
• Ability to climb ladders, move around regularly, and stand for extended periods.
• Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
• Ability to work a flexible schedule based on business needs, including opening and closing shifts, weekends, and holidays.
• Open availability for 40 hours per week.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships internally and externally.
• Provide customers with styling advice tailored to their needs and help them look and feel their best.
• Deliver meaningful customer service that promotes products and builds brand loyalty.
• Develop and maintain positive working relationships that support a productive work environment.
• Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards.
• Reinforce selling and service standards through coaching, training, and accountability.
• Support operational excellence, including inventory management, floorset execution, order filling, recalls, recovery, replenishment, and reticketing.
• Prioritize daily tasks and responsibilities to meet customer, team, and business needs.
• Balance operational and selling activity through appropriate planning, scheduling, and prioritization.
• Maintain knowledge of the business, competitive landscape, fashion trends, and key business drivers to identify opportunities that maximize sales and achieve financial goals.
• Ensure compliance with company policies and procedures and local, state, and federal employment laws.

Benefits

• Complete benefit package, with benefits starting the first day of the month after the start date.
• Store Management Incentive Bonus Program (SMIP).
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.
• Growth opportunities and tools to develop beyond the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed