Asst Sales Mgr- Outlet, Tanger Outlet

Knitwell Group•Sunbury, OH
•$15 - $18•Onsite

About The Position

Talbots is hiring an Assistant Sales Manager for its Tanger Outlets store in Sunbury, Ohio. The role supports sales, customer service, team development, and store operations. The Assistant Sales Manager helps create a welcoming, hospitality-focused environment, builds lasting customer relationships, and contributes to sales and service goals. The position also supports operational excellence, including inventory management, floor sets, order fulfillment, recalls, recovery, replenishment, and re-ticketing. This is a regular, full-time position with an open availability requirement of 40 hours per week. The schedule may include opening and closing shifts, weekends, and holidays, based on business needs. The listed hourly pay range is $15.10–$18.10.

Requirements

  • Passion for selling and ability to generate ideas for driving new store traffic.
  • Professionalism, strong work ethic, integrity, and respect for others.
  • Customer-centric approach and understanding of how exceptional service contributes to store sales.
  • Ability to educate, coach, and mentor associates based on their individual strengths.
  • Organizational and strategic skills, independent decision-making, and ability to work in a fast-paced, changing environment.
  • Clear communication of business-related information and brand initiatives.
  • Ambition, enthusiasm, friendliness, and ability to work cooperatively in a diverse work environment.
  • Technological aptitude to navigate, coach, and train others on computer, POS, iPad, and handheld systems.
  • Ability to climb ladders, move around regularly, and stand for extended periods.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
  • Ability to work a flexible schedule, including opening and closing shifts, weekends, and holidays.
  • Open availability for 40 hours per week.

Responsibilities

  • Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships internally and externally.
  • Provide style advice tailored to customers’ specific needs.
  • Deliver meaningful customer service that promotes products and builds brand loyalty.
  • Develop and maintain positive working relationships that support a productive work environment.
  • Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards.
  • Reinforce consistent selling and service standards through coaching, training, and accountability.
  • Support operational excellence, including inventory management, floor-set execution, order fulfillment, recalls, recovery, replenishment, and re-ticketing.
  • Prioritize daily tasks to meet the needs of customers, the team, and the business.
  • Balance operational and selling activities through appropriate planning, scheduling, and prioritization.
  • Maintain knowledge of the business, competitive landscape, fashion trends, and key business drivers to identify sales opportunities and help achieve financial goals.
  • Ensure compliance with company policies and procedures and applicable local, state, and federal employment laws.

Benefits

  • Complete benefit package, with benefits beginning the first day of the month after the start date.
  • Store Management Incentive Bonus Program (SMIP).
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
  • Growth opportunities and tools to develop beyond the position.
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