Asst Sales Mgr- Outlet

Knitwell Group•Gettysburg, PA

11d•Onsite

About The Position

Talbots is hiring an Assistant Sales Manager for its outlet store in Gettysburg, Pennsylvania. The role supports store sales, customer service, team development, and operational excellence. The Assistant Sales Manager helps create a welcoming, customer-focused environment, builds lasting relationships with customers and associates, and contributes to store sales and financial goals. This position is regular, full-time, with an open availability expectation of 40 hours per week and a flexible schedule that includes opening and closing shifts, weekends, and holidays as business needs require. Talbots is an omni-channel specialty retailer of women's clothing, shoes, and accessories, established in 1947 and known for modern classic style, quality craftsmanship, and gracious service. The company emphasizes teamwork, creativity, customer relationships, integrity, respect, diversity, and community involvement. Benefits begin the first day of the month after the start date; the posting also mentions a Store Management Incentive Bonus Program, merchandise discounts, and other perks.

Requirements

Passion for selling and ability to develop thoughtful ways to drive new store traffic.
Professionalism, strong work ethic, integrity, and respect for others.
Customer-centric approach and understanding of how exceptional service contributes to store sales.
Ability to educate, coach, and mentor associates based on their individual strengths.
Strong organization and strategic thinking, independent decision-making, and ability to work in a fast-paced, changing environment.
Ability to communicate business-related information and brand initiatives clearly.
Ambitious, enthusiastic, friendly, and able to work cooperatively in a diverse work environment.
Technological aptitude to navigate, coach, and train others on computer POS, iPad, and handheld systems.
Comfort with climbing ladders, moving around regularly, and standing for extended periods.
Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 lbs.
Ability to work a flexible schedule, including opening and closing shifts, weekends, and holidays, based on business needs.
Open availability of 40 hours per week.

Responsibilities

Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships internally and externally.
Provide style advice tailored to customers’ needs and help them look and feel their best.
Deliver customer service experiences that promote products and build brand loyalty.
Develop and maintain positive working relationships that support a productive work environment.
Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards.
Reinforce consistent selling and service standards through coaching, training, and accountability.
Support operational excellence, including inventory management, floorset execution, order filling, recalls, recovery, replenishment, and re-ticketing.
Prioritize daily tasks and responsibilities to meet the needs of customers, the team, and the business.
Balance operational and selling activities through appropriate planning, scheduling, and task prioritization.
Maintain knowledge of the business, competitive landscape, fashion trends, and key business drivers to identify sales opportunities and help achieve financial goals.
Ensure compliance with company policies and procedures and local, state, and federal employment laws.

Benefits

Complete benefit package, with benefits beginning the first day of the month after the start date.
Store Management Incentive Bonus Program (SMIP).
50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
Referral Incentive Program.
Discounts on travel, shopping, concerts, and more.
Growth opportunities and tools to develop beyond the position.

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