Assistant Sales Manager

Pfaff Automotive Partners • Vaughan, ON

9d • Onsite

About The Position

Acura of Thornhill, in partnership with Lithia and Driveway, North America’s largest automotive retailer, is seeking an Assistant Sales Manager. This role offers an opportunity to work for a Fortune 500 company and contribute to the dealership's growth. The company values earning customers for life, taking personal ownership, constant improvement, and having fun. The Assistant Sales Manager will support the Sales Manager in planning, organizing, and controlling sales department activities and monitoring employee performance. Pfaff Automotive Partners, with a 60-plus year history in Canada, is now part of Lithia & Driveway, a network of over 300 stores across Canada, the U.S., and the United Kingdom, offering extensive opportunities for advancement. The company is committed to accessible employment practices and is an equal opportunity employer.

Requirements

• A minimum of 3 years of progressive experience in a sales role in vehicle retail sales including a minimum of 1 year in a supervisory role.
• OMVIC certification
• Valid drivers license and clean abstract
• Proficient with the following computer environments: Microsoft Office, Microsoft Excel, Internet Explorer and Outlook.
• Excellent interpersonal, communication and customer service skills.
• Excellent problem-solving skills in order to resolve customer issues.
• Ability to work efficiently and effectively under pressure with simultaneous deadlines.

Responsibilities

• Provide coverage when Sales Managers are not available.
• Assists in forecasting goals and objectives for sales, gross and key expenses on a monthly and annual basis.
• Assists salespersons in setting goals and objectives and coaches employees to achieve goals.
• Assists managers in recruitment, training development and monitors the performance of the sales staff.
• Ensures effective communication within the department and interdepartmentally.
• Creates a customer focused environment and continuously strives to improve the customer satisfaction ratings.
• Ensures that customer complaints are handled promptly and effectively and works closely with the customer to settle disputes.
• Greets customers ensuring optimum customer services and assist team with closing customer deals.
• Prepare documents, reports etc. as required.
• Other duties as required

Benefits

• Competitive Compensation
• Health Benefits – full-time employees have access to health, dental, long-term disability and life insurance.
• Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
• Stock Purchase Program - employees can purchase the Lithia & Drive stock (NYSE: LAD) at a discount.
• Earnings Potential: $80,000-$130,000 (dependent on performance-based commissions and bonuses)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees