Assistant Sales Manager
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to join its retail team. This role involves assisting and supporting the Retail Store Manager in coaching and leading team members to deliver excellent customer experiences and technology solutions using a variety of AT&T products and services. The position offers a fast-paced environment focused on customer satisfaction and engaging sales activities, with opportunities for new growth and financial rewards. My Wireless is a rapidly expanding AT&T Authorized National Retailer with over 180 locations across the US and Puerto Rico. The company's mission is to inspire team members through training that builds knowledge, habits, and skills to connect with customers and achieve goals. My Wireless emphasizes a fun and rewarding training program to prepare team members for promotion and support the company's continued growth.
Requirements
- Management experience in a similar field
- Experience in retail or customer-facing sales environment
- Ability to work flexible hours including evenings, weekends, and holidays
- Demonstrated ability to meet performance and operation standards
- Ability to motivate, lead, and coach to results
- Strong organizational skills and attention to detail
- Highly effective communication and interpersonal skills
- Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent
Nice To Haves
- Management experience preferably in the Wireless Industry
- Bilingual (Preferred but may not be required depending on location)
- Bachelor’s degree
- Retail or customer-facing sales experience in the telecommunications industry
- Experience prospecting through outbound calls
Responsibilities
- Assist and support the Retail Store Manager in coaching and leading team members to provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless
- Meet and exceed personal performance goals and AT&T standards of performance
- Execute and exceed on all sales and operation initiatives in a timely manner
- Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance
- Assist the Retail Store Manager in the development, training, and management of team members
- Helping customers make buying decisions by delivering outstanding customer service
- Training and developing your skills to become a top My Wireless Retail Store Manager when the opportunity presents itself
- Maintain a fun, clean and exciting work environment for customers and team members
- Work as a team member so together you exceed person and team goals
- Participate in marketing activities designed to maximize your selling opportunities each day
Benefits
- Strong Base Pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence
- Ongoing paid training and pathway to manage your own location for My Wireless!
- Exciting career paths and growth potential
- Uncapped commission program when meeting or exceeding sales goals
- Medical, Dental and Vision coverage
- Life Insurance
- 401(K) Retirement Program
- Paid Vacation Time
- Total Pet Plan and Pet Insurance
- Employee Assistance Program
- Discounts off our latest devices and AT&T service plans
- Welcome kit of fun gear to get you started that includes 2 AT&T work shirts and personal protective equipment
- Exclusive sales contests and incentives for hitting key AT&T initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
