Assistant Sales Manager

Mattress Firm • Fairfax, VA

23h • Onsite

About The Position

Mattress Firm is seeking an Assistant Sales Manager, referred to as a Sleep Expert, to elevate and enhance the customer's in-store experience. This role is central to helping people sleep well so they live well, by guiding customers to their dream mattress and achieving better sleep. The position involves becoming a trusted sleep authority, offering best-in-class products, and executing Mattress Firm's selling programs using digital tools. Sleep Experts are expected to support a seamless omnichannel experience, creating a compelling and engaging environment focused on the customer. This is not a typical retail job, offering uncapped commissions and a 401(k) match. Mattress Firm is America's largest specialty mattress retailer, with over 2,400 stores and a team of more than 6,000 Sleep Experts, and was named one of Newsweek's Most Loved Workplaces of 2024. The company is committed to recruiting and hiring individuals who share a passion for making a difference every day, fostering a dynamic work environment that values diversity, inclusion, respect, integrity, customer focus, and innovation.

Requirements

• Legal authorization to work in the United States without the need for sponsorship.
• Proof of eligibility to work in the United States.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Execute Mattress Firm selling programs with the use of digital tools.
• Support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories
• Additional bonus opportunities may be available and awarded at the discretion of the Company for eligible Leadership and individual contributor roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees