Assistant Sales Manager

SCI Shared Resources•Skokie, IL

14h•Onsite

About The Position

Responsible for achieving annual pre-need sales volume and margin goals of the sales team, as well as individual sales production. This role involves observing sales representatives, providing constructive feedback to drive revenue growth, tracking sales performance, addressing gaps, and initiating the process for underperforming staff. The position also includes developing and achieving sales goals, managing financial budgets, and developing the sales team through coaching, feedback, and strategic assignments. Additionally, the role is responsible for screening and hiring staff, collaborating with HR on personnel matters, and initiating termination discussions for underperforming staff.

Requirements

High School diploma or equivalent required
Prior revenue generating sales experience with a demonstrable record of exceeding annual sales goals required
Experience giving presentations to consumer audiences or public speaking ability required
Valid and current driver’s license with an acceptable driving record is required
Administrative skills necessary to manage workforce, administrative transactions, and planning / forecasting responsibilities
Ability to present products and service information with compassion and influence to consumers one-on-one or in a group/public setting.
Computer literate and proficient with MS Office, Word, Excel, and Power Point
Ability to use computerized databases for sales presentations and electronic contracts

Nice To Haves

Advanced education strongly preferred for continued career advancement
Experience with in-home sales a plus
Experience in the Funeral Services Industry strongly desired
Experience with Customer Relationship Management (CRM) systems is desired

Responsibilities

Qualifies sales leads by asking probing questions and providing information; schedules sales appointments.
Applies sales skills to present pre-need services and products to consumers and influences the importance of pre-need.
Completes electronic sales contracts and closes sales.
Generates sales leads by presenting pre-need presentations or information at community or non-profit events and consumer homes.
Ensures contracts and paperwork are accurately and thoroughly completed by Sales Representatives in a timely manner.
Builds positive business relationships within the community, non-profit, and civic organizations to build Brand presence.
Develops and achieves AOR and individual sales goals.
Learns how to apply market demographics, share, and growth/decline rates to develop annual sales goals for the sales team.
Responsible for developing an annual financial budget, monitoring and approving expenses, and achieving financial budget in both revenue and expense.
Approves time cards prior to deadline, initiates personnel change transactions.
Coaches revenue generators on techniques, technology, and influential personal style.
Provides timely constructive feedback; may recommend re-training.
Facilitates answers to sales and commissions questions.
Develops a strong, trusting, and reliable team.
Understands team members' career aspirations and provides assignments to develop skills and/or close gaps.
Constructively addresses issues and provides tangible and appropriate feedback.
Applies a proactive and collaborative management style to increase employee engagement and minimize turnover.
Monitors training requirements ensuring staff is current.
Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff.
Collaborates with Field Management on Associate Performance, pay increases, special pays, and career advancements.
Disciplines staff as necessary.
Writes development plans to close behavior or skill gaps.
Collaborates with Human Resources throughout discipline, development, and termination processes.
Initiates discussions to terminate underperforming staff.
Recommends and discusses terminations with Leadership.