Assistant Sales Manager

bVital Park City

21h•$70,000 - $85,000•Remote

About The Position

The Assistant Sales Manager is the quality and development engine of the sales team, focusing on execution and improvement. This role involves listening to sales calls, running coaching sessions, tracking performance, and ensuring the team has the resources to perform at a high level consistently. The company, bVital, is a regenerative medicine and wellness practice in Park City, Utah, focused on helping patients with their health through various programs. They emphasize a culture of respect, honest communication, and investment in employee growth.

Requirements

3+ years in sales team leadership, coaching, or quality assurance, preferably in health, wellness, or high-ticket sales
Real experience listening to and evaluating sales calls and turning that into actionable, specific feedback
CRM proficiency
Organized enough to run QA, coaching, admin, and scheduling without things falling through
Comfortable holding reps accountable in a direct, fair, and growth-oriented way

Nice To Haves

Go High Level strongly preferred
Background in naturopathic, functional, or regenerative medicine sales environments
Experience building call scripts, playbooks, or training programs from scratch
Familiarity with Google Workspace (Docs, Sheets, Calendar) for team management

Responsibilities

Review recorded sales calls regularly and provide specific, constructive feedback to help reps improve their communication, empathy, and conversion rates.
Conduct 1:1 coaching sessions and team training workshops focused on real call examples.
Track patterns across the team's calls, identify recurring gaps, and build targeted training to close them.
Use Go High Level and call review tools to maintain a consistent quality assurance process.
Track and report on individual and team performance metrics.
Manage team schedules, time-off requests, and calendars to keep coverage consistent.
Maintain CRM accuracy and ensure the team is documenting interactions correctly.
Handle customer escalations, refund requests, and concerns in coordination with the Sales Manager and admin team.
Identify gaps in sales processes and propose improvements, then implement them.
Build and maintain training materials, scripts, and playbooks.
Serve as the day-to-day resource for the team when they have questions, hit friction, or need support.
Contribute to a team culture where accountability and growth are the norm.