Assistant Sales Manager

Service Corporation International•Skokie, IL

1d•$99,000 - $234,100•Onsite

About The Position

Responsible for achieving annual pre-need sales volume and margin goals of sales team as well as individual sales production. Observe sales representatives during sales meetings and provide timely constructive feedback to motivate pre-need revenue growth. Tracks and trends sales, addresses gaps, takes initiative to dismiss underperforming sales staff. Builds positive business relationships within the community, non-profit, and civic organizations in order to build Brand presence. Responsible for developing an annual financial budget, monitoring and approving expenses, and achieving financial budget in both revenue and expense. Approves time cards prior to deadline, initiates personnel change transactions. Coach revenue generators on techniques, technology, and influential personal style. Provide timely constructive feedback; may recommend re-training. Facilitates answers to sales and commissions questions. Develop a strong, trusting, and reliable team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. Monitor training requirements ensuring staff is current. Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Collaborates with Field Management on Associate Performance, pay increases, special pays, and career advancements. Discipline staff as necessary. Writes development plans to close behavior or skill gaps. Collaborates with Human Resources throughout discipline, development, and termination processes. Initiates discussions to terminate underperforming staff. Recommends and discusses terminations with Leadership.

Requirements

High School diploma or equivalent required
Prior revenue generating sales experience with a demonstrable record of exceeding annual sales goals required
Experience giving presentations to consumer audiences or public speaking ability required
Valid and current driver’s license with an acceptable driving record is required
Administrative skills necessary to manage work force, administrative transactions, and planning / forecasting responsibilities
Ability to present products and service information with compassion and influence to consumers one-on-one or in a group/public setting.
Computer literate and proficient with MS Office, Word, Excel, and Power Point
Ability to use computerized databases for sales presentations and electronic contracts

Nice To Haves

Advanced education strongly preferred for continued career advancement
Experience with in-home sales a plus
Experience in the Funeral Services Industry strongly desired
Experience with Customer Relationship Management (CRM) systems is desired

Responsibilities

Qualifies sales leads by asking probing questions and providing information; schedules sales appointments.
Applies sales skills presents pre-need services and products to consumers and influences the importance of pre-need.
Completes electronic sales contract and closes the sales.
Generates sales leads by presenting pre-need presentations or information at community or non-profit events and consumer homes.
Ensures contracts and paperwork are accurately and thoroughly completed by Sales Representative in a timely manner.
Develops and achieves AOR and individual sales goals.
Develops an annual financial budget, monitors and approves expenses, and achieves financial budget in both revenue and expense.
Approves time cards prior to deadline, initiates personnel change transactions.
Screens candidates (internal and external) and hires or promotes a skilled and effective staff.
Collaborates with Field Management on Associate Performance, pay increases, special pays, and career advancements.
Disciplines staff as necessary.
Writes development plans to close behavior or skill gaps.
Collaborates with Human Resources throughout discipline, development, and termination processes.
Initiates discussions to terminate underperforming staff.
Recommends and discusses terminations with Leadership.