Assistant Sales Manager
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to join its retail team. This role involves assisting the Retail Store Manager in coaching and leading team members to provide excellent customer experiences and technology solutions with AT&T products and services. The position offers a fast-paced environment focused on customer satisfaction and engaging sales activities, with opportunities for growth and financial rewards. The day-to-day includes working in an energetic environment with customers and colleagues, meeting sales and operational goals, assisting with store operations, staffing, inventory, and appearance, and developing team members. The role also involves training and developing skills to potentially become a top Retail Store Manager.
Requirements
- Management experience in a similar field (Required), preferably in the Wireless Industry
- Experience in retail or customer-facing sales environment (Required)
- Ability to work flexible hours including evenings, weekends, and holidays (Required)
- Demonstrated ability to meet performance and operation standards (Required)
- Ability to motivate, lead, and coach to results (Required)
- Strong organizational skills and attention to detail (Required)
- Highly effective communication and interpersonal skills (Required)
- Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)
Nice To Haves
- Bilingual (Preferred but may not be required depending on location)
- Bachelor’s degree (Preferred)
- Retail or customer-facing sales experience in the telecommunications industry (Preferred)
- Experience prospecting through outbound calls. (Preferred)
Responsibilities
- Meet and exceed personal performance goals and AT&T standards of performance
- Execute and exceed on all sales and operation initiatives in a timely manner
- Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance
- Assist the Retail Store Manager in the development, training, and management of team members
- Helping customers make buying decisions by delivering outstanding customer service
- Training and developing your skills to become a top My Wireless Retail Store Manager when the opportunity presents itself
- Maintain a fun, clean and exciting work environment for customers and team members
- Work as a team member so together you exceed person and team goals
- Participate in marketing activities designed to maximize your selling opportunities each day
Benefits
- Strong Base Pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence
- Ongoing paid training and pathway to manage your own location for My Wireless!
- Exciting career paths and growth potential
- Uncapped commission program when meeting or exceeding sales goals
- Medical, Dental and Vision coverage
- Life Insurance
- 401(K) Retirement Program
- Paid Vacation Time
- Total Pet Plan and Pet Insurance
- Employee Assistance Program
- Discounts off our latest devices and AT&T service plans
- Welcome kit of fun gear to get you started that includes 2 AT&T work shirts and personal protective equipment
- Exclusive sales contests and incentives for hitting key AT&T initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
