Assistant Sales Manager

Ashley•Richmond, VA

7d•Onsite

About The Position

Ashley is the #1 Home Furnishing retail in the world! Our Assistant Managers are key to supporting the sales team and ensuring a positive in-store experience for every customer, contributing to increased sales, profitability, and customer loyalty. The Assistant Manager assists in guiding and developing a team of retail professionals, supporting the execution of the company’s sales approach, and meeting key performance goals while adhering to company policies and operational procedures.

Requirements

3+ years Retail or Sales Management
Prior experience successfully managing a team of 15 or more associates is required.
Proven track record of meeting financial objectives
Ability to execute plans and strategies.
Ability to positively lead, mentor and drive a successful sales team
Proven track record of customer service excellence
Goal oriented – Energetically focuses efforts on meeting goals, mission, or objective.
Excellent communication and listening skills
Strong attention to detail
Effectively work on multiple projects simultaneously

Nice To Haves

A bachelor’s degree in business, marketing or related areas is preferable.
Experience in a commissioned sales environment preferred.

Responsibilities

Help maintain a store environment that aligns with company brand and corporate operating procedures.
Assist in hiring, training, and retaining a high-quality team of enthusiastic associates.
Coach the team using the company’s selling skills model and drive action to improve results.
Use performance metrics to guide the team and foster a world-class selling environment.
Leverage company resources to keep associates updated on product knowledge, sales techniques, and operational efficiency.
Support the management team in upholding the highest ethical standards and ensure they are maintained throughout the store.
Ensure associates have the necessary tools and resources to perform their jobs effectively.
Lead weekly meetings focused on improving product knowledge, customer satisfaction, and overall performance.
Provide coaching and feedback to team members based on results and performance.
Analyze business trends, help develop strategies and implement plans to maximize sales and achieve goals.
Ensure store displays and signage are appropriate and engaging for customers.
Actively monitor performance issues and assist with recruiting management and sales associates.
Ensure adherence to security protocols and confidentiality standards.