Assistant Retail Manager Full Time Frankfort KY

Sun Tan City•Frankfort, KY

About The Position

The Assistant Salon Director helps maintain a high-energy, positive salon environment and ensures client-centric service. The role supports store performance, superior customer service, and operational excellence while meeting or exceeding productivity goals. The Assistant Salon Director supervises and manages Tanning Consultants, leads by example, promotes urgency and accountability, and helps deliver an exceptional client experience. The position involves monitoring daily salon operations, maintaining a clean and professional environment, setting goals for team members, and coaching and training staff. It also supports sales, inventory, staffing, revenue, and expense management. The expected schedule is five days per week and approximately 40–45 hours, depending on hourly or salary status, with management coverage that includes nights and weekends as required.

Requirements

Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and knowledge of supervisory practices and procedures.
Ability to coach and mentor team members.
Team-building skills.
Ability to prioritize and delegate.
Ability to work independently and alone during shifts as business needs require.
Reliable ability and transportation to go to the bank as needed.

Nice To Haves

College education preferred, but not required.
Management and/or sales experience preferred, but not required.

Responsibilities

Monitor and manage daily salon operations in a fast-paced environment.
Lead by example in company operations, creating a client-centric experience and meeting personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
Provide management coverage on nights and Saturdays and Sundays as required.
Travel to the bank as needed.