Assistant Retail Director
Congressional Country Club•Bethesda, MD
•Onsite
About The Position
The Assistant Retail Director plays a key role in executing a best-in-class retail operation at Congressional Country Club. This position partners closely with the Director of Retail to bring strategy to life, balancing exceptional member service with strong merchandising and operational execution. This is a hands-on role, supporting inventory management, buying strategies, visual presentation, and retail events. Congressional Country Club is a premier establishment, hosting major championships and committed to delivering an exceptional member experience.
Requirements
- 2+ years of merchandising or retail experience
- A passion for retail and delivering an elevated customer experience
- Strong organizational skills with attention to detail
- Ability to thrive in a fast-paced, high-expectation environment
- A team-first mindset with strong communication skills
- A proactive, "can-do" approach with a sense of ownership
Nice To Haves
- Private club experience preferred, but not required
Responsibilities
- Deliver world-class service through meaningful interactions with members and guests
- Create and uphold visually compelling, "best of the best" retail displays
- Utilize the Jonas POS system to manage SKUs, pricing, and merchandise receiving
- Keep stockrooms organized, efficient, and operationally strong
- Manage the full special-order process, ensuring accuracy, timeliness, and clear communication
- Partner with the Director of Retail on product assortment and buying strategies
- Monitor inventory levels and execute reorders to maintain proper stock levels
- Take ownership of returns and defective merchandise processes
- Support retail strategy execution across Golf, Tennis, and Aquatics retail areas
- Assist in planning, promoting, and executing Golf Shop events and tournaments
- Analyze sales trends to optimize inventory mix and turnover
- Build strong, professional relationships with members, team members, and vendor partners
- Support day-to-day operations at the sales counter as needed
- Prioritize and manage multiple responsibilities in a fast-paced environment
Benefits
- Complimentary meals and parking
- Health, dental, and vision insurance
- Flexible Spending Account (FSA)
- 401(k) with company match
- Employee discounts on golf, tennis, fitness, and apparel
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
