Assistant Director, Retail Sales

DriveTime • Phoenix, AZ

4d • Onsite

About The Position

The Assistant Retail Director will oversee sales and operations for dealerships in a Regional market, ensuring healthy function while honoring DriveTime’s culture and adhering to core values. This role involves developing and inspiring dealership teams to work together and advance business goals. The Assistant Director, Retail Sales translates company strategies into actionable divisional plans, works cross-divisionally to drive execution of strategies, initiatives, and projects, and identifies and communicates key responsibilities and practices to promote a successful attitude, confidence in leadership, and teamwork. They support the implementation of company programs, procedures, methods, and practices, challenge and inspire employees to achieve business results, and ensure adherence to legal and operational compliance requirements. The role also oversees training and development of employees, provides coaching and leadership, establishes and maintains visibility, monitors operational statistics and KPIs, and manages regional store teams. Additionally, the Assistant Director is responsible for attracting, recruiting, training, and developing diverse talent, and aligning with other Regional Directors to ensure consistency in quality and best practices for the customer and employee experience.

Requirements

• Must be able to travel to multiple markets a minimum of 75% of the time.
• Must relocate to live in the Southwest markets and close enough to office from a dealership daily.
• Verifiable and measurable proven track record of success.
• Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of DriveTime's mission and values.
• Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory.
• Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and setting clear expectations.
• Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, the ability to apply good judgment in ambiguous situations, and demonstrated flexibility/adaptability.
• Ability to effectively work in collaboration with others to achieve objectives in a participative management style.
• Outstanding verbal, written and technical communication abilities.

Nice To Haves

• Bachelor’s degree with four+ years of multi-unit management experience and seven+ years with full P&L experience preferred; equivalent education and experience combination will be considered.

Responsibilities

• Translates company strategies into actionable divisional plans and executes successful delivery.
• Works cross-divisionally to drive execution of specific divisional and company strategies, initiatives, and projects.
• Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
• Supports the implementation of company programs, procedures, methods, and practices to promote DriveTime key messages.
• Challenges and inspires employees to achieve business results.
• Ensures employees adhere to legal and operational compliance requirements.
• Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions.
• Provides coaching, direction, and leadership support to employees to achieve department, company, and customer results.
• Establishes and maintains visibility within the department/division/region.
• Monitors operational statistics, reports trends, variances, and issues, and takes appropriate action.
• Manages regional store teams and monitors KPIs that measure regional plan effectiveness and adjustments as necessary.
• Attracts, recruits, trains, and develops diverse top talent at all levels that reflects the community, customers, and potential new customers within each region.
• Aligns with other Regional Directors, to ensure consistency in quality and best practices for the customer and employee experience.

Benefits

• Medical, dental, and vision insurance
• 401(K)
• Company paid life insurance policy
• Short and long-term disability coverage
• Tuition Reimbursement
• Wellness Program
• Competitive pay
• Monthly bonus share
• Sales contests
• Paid time off (for all full-time roles) includes wellness days, holidays, and YOU time
• Vacation time (for part-timers)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager