Assistant Restaurant Manager

Alvarado Street Brewery•Monterey, CA

About The Position

The Assistant Restaurant Manager at Alvarado Street Brewery supports restaurant operations while learning the ins and outs of restaurant management. This role is suited to someone seeking to expand their management experience and who is energetic, passionate about learning all facets of running a restaurant, and enthusiastic about the beer industry. The manager represents Alvarado Street Brewery, promotes a fair and equitable workplace, builds relationships with locals and regulars at the Monterey Brewpub, and helps ensure guests receive excellent service. The role supports the standards, protocols, and processes established by the General Manager. This is a full-time, salaried exempt position. The Assistant Manager supports payroll and scheduling, employee onboarding and training, HR administration, invoice processing, inventory, deposits, and related operational tasks. They are present on the floor during lunch and dinner service, support staff and guests, address conflicts, maintain accountability, and help keep the restaurant organized, stocked, safe, and operating within labor and supply budgets. The position also involves staff communication and education, vendor relationships, ordering, maintenance coordination, and collaboration with the General Manager and other management.

Requirements

  • High school diploma, GED, or equivalent.
  • Previous supervisory experience, preferably in a restaurant.
  • Prior experience working in a fast-paced restaurant environment.
  • Fair, consistent, impartial, and ethical leadership.
  • Intermediate accounting and arithmetic skills.
  • Strong leadership skills and desire to grow a career with Alvarado Street Brewery.
  • Excellent guest-service and conflict-resolution abilities.
  • Ability to work evenings, weekends, and holidays.
  • Ability to respond quickly, solve problems under pressure, and meet deadlines in a dynamic environment.
  • Ability to hold a team accountable in a compassionate, fair, and consistent manner.
  • Takes responsibility, inspires others, and leads with integrity.
  • Ability to provide superior guest experiences in demanding situations.
  • Takes initiative, is detail-oriented, and maintains awareness of the larger picture.
  • Ability to delegate and empower staff with a positive attitude.
  • Strong communication skills, emphasizing listening, empathy, and common sense.
  • Ability to understand, audit, and correct time records, labor, budget, and inventory reports.
  • Food handler certification.
  • Ability and desire to work in a fast-paced environment with a growing company.
  • Passion for beer, enthusiasm about the brewing process, and desire to learn.
  • Able to stand and walk, and remain on feet for prolonged periods; maneuver on uneven ground; read and follow written English instructions; regularly twist, turn, kneel, climb, stoop, and bend, and occasionally crawl; lift and carry supplies and equipment weighing over 30 pounds using appropriate techniques and tools; safely navigate crowded spaces; operate food-preparation appliances and machinery; tolerate extreme changes in temperature; perform repetitive hand movements related to food preparation; work indoors and outdoors with moderate noise and occasionally slippery floors; and comply with and enforce health, safety, and personal hygiene policies and standards.

Nice To Haves

  • Bilingual in English and Spanish.

Responsibilities

  • Assist with payroll processing, employee scheduling, schedule postings and changes, time-clock adjustments, and entering tips into Toast.
  • Make bank deposits and balance the safe.
  • Enter new employee information into the POS system; assist with staff orientation, training, and quizzes; organize employee folders and related HR materials.
  • Process incoming mail, identify and code invoices, and process them promptly, including coding wine and spirits invoices into the designated folder.
  • Delegate and manage monthly inventory and ensure its accuracy.
  • Respond to emails and phone messages efficiently.
  • Be present on the floor during lunch and dinner service to support servers, bussers, runners, bartenders, and hosts.
  • Resolve employee conflicts and coach, counsel, or discipline staff fairly and consistently as needed.
  • Keep staff on task with side projects during slower periods and phase staff when necessary.
  • Attend weekly managers’ meetings and contribute ideas.
  • Address maintenance issues promptly.
  • Lead staff stand-ups and support menu and beverage education.
  • Check in with guests to ensure their experience is satisfactory.
  • Ensure employees are offered or provided rest and meal breaks.
  • Keep upstairs storage organized and restaurant items stocked in their proper locations.
  • Participate in occasional liquor and wine tastings to build product knowledge and vendor relationships.
  • Learn ordering and inventory procedures for liquor and wine products; assess front-of-house ordering needs and communicate them to the Chef or order through US Foods or other vendors.
  • Assist the General Manager with special needs and tasks.
  • Ensure front-of-house staff complete checkout and side work before clocking out.
  • Communicate employee hires, terminations, changes, and other needs to Human Resources.
  • Understand quarterly and annual budgets and actively manage labor and supply costs in line with budget.
  • Send other managers a brief daily email pass-on about shift occurrences.
  • Communicate with management and other locations as required.
  • Perform other tasks as assigned.
  • Comply with Company safety and health policies and procedures.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with employer match.
  • Paid time off.
  • Paid holidays and sick leave.
  • Employee discounts on food and beverages at Monterey, Carmel, and Salinas locations.
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