Assistant Restaurant Manager

CEC Entertainment • Chicago, IL

7d • $17 - $19

About The Position

At CEC Entertainment, the Assistant Restaurant Manager helps lead a team at Chuck E. Cheese and works to ensure every guest leaves happy. The role combines restaurant operations, team leadership, guest service, food safety, sales, and family entertainment operations. The manager takes ownership of an Area of Impact and rotates through the kitchen, sales, showroom, and gameroom areas over time.

Requirements

• Must be able to work 40 hours per week.
• High-school diploma or GED required.
• Must be at least 21 years old, subject to the stated RVP approval exception for hiring at the age allowed by local law for alcohol-related duties.
• At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
• Able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
• Able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
• Skills in coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.

Responsibilities

• Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest service standards.
• Build sales and maximize profits by recruiting, training, developing, and motivating the team to meet company and guest expectations.
• Coach and inspire the team to deliver outstanding guest service and maintain a safe, clean, and well-run environment.
• Apply cost-control procedures and manage inventory, financials, and labor.
• Take ownership of an Area of Impact and rotate through each area over time.
• In the kitchen, manage product ordering, food safety, scheduling, and cleanliness; oversee scratch pizza-dough preparation and prepare pizza and other menu items.
• In sales, oversee the cashier, salad bar, and gift shop; monitor sales results, upselling and suggestive-selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure salad bar quality and preparation procedures.
• In the showroom, lead birthday-party execution and planning, maximize party bookings and guest satisfaction, and optimize seating.
• In the gameroom, partner with the Technical Manager to maintain games and restaurant equipment, minimize downtime, analyze gameplay data and ticket payouts, and keep the gameroom and surrounding areas clean and guest-ready.
• Follow operational health and sanitation procedures designed to protect guests and employees.

Benefits

• Competitive benefits package.
• Telemedicine access, early wage access, 401(k) retirement plan, employee meal discounts, Employee Assistance Program, tuition savings, scholarships, and financial relief resources for all employees.
• Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
• Full-time employees averaging 29.5 or more hours per week are eligible for comprehensive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
• Paid sick leave and other benefits as required by applicable state and local laws.
• Job training and career growth opportunities.
• Work Today, Get Paid Tomorrow program.
• Commission potential for memberships and Fun Pass sales, with amounts varying by exempt or non-exempt status and paid bi-weekly unless state law requires otherwise.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED