Assistant Restaurant Manager

CEC Entertainment•Troy, MI

About The Position

At CEC Entertainment, the Assistant Restaurant Manager helps lead a team focused on making sure every guest leaves happy. This is a high-energy management role at a family dining and entertainment business, with responsibility for daily operations, sales, team development, food and guest-service standards, and a rotating Area of Impact across the Kitchen, Sales, Showroom, and Gameroom. The position requires 40 hours of work per week and includes hands-on operational duties such as preparing food and maintaining clean, safe, guest-ready areas. The role may earn commissions for memberships and Fun Pass sales. Exempt employees may earn $0.50–$10.00 per membership and $0.15–$3.00 per Fun Pass; non-exempt employees may earn $2.00–$8.00 per membership and $0.60–$2.40 per Fun Pass. Commissions are paid bi-weekly unless state law requires otherwise. CEC Entertainment describes a benefits package that varies by eligibility and employment status. Benefits mentioned include telemedicine, early wage access, a 401(k), employee meal discounts, an Employee Assistance Program, tuition savings, scholarships, financial relief resources, and other medical, dental, vision, leave, insurance, education, and support options. The company emphasizes health and sanitation standards, safety, diversity, inclusion, and equal opportunity.

Requirements

  • Must be able to work 40 hours a week.
  • High-school diploma or GED required.
  • Must be at least 21 years old, subject to the stated RVP approval exception for the age permitted by local law for specified alcohol-related duties.
  • At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
  • Ability to lift or carry objects weighing 0–50 pounds during a scheduled shift.
  • Ability to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.

Responsibilities

  • Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest-service standards.
  • Recruit, train, develop, and motivate team members to meet company and guest expectations, build sales, and maximize profits.
  • Coach and inspire the team to deliver outstanding guest service and maintain a safe, clean operating environment.
  • Manage cost control procedures, inventory, financials, and labor.
  • Take ownership of an Area of Impact and rotate through the Kitchen, Sales, Showroom, and Gameroom areas.
  • In the Kitchen area, manage product ordering, food safety, scheduling, and cleanliness; prepare pizza dough from scratch and cook pizza and other menu items.
  • In the Sales area, oversee the Cashier, Salad Bar, and Gift Shop; monitor sales results and upselling and suggestive-selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure Salad Bar quality and prep procedures.
  • In the Showroom area, lead birthday party execution and planning, maximize party bookings and guest satisfaction, and optimize showroom seating.
  • In the Gameroom area, partner with the Technical Manager to keep games and restaurant equipment in good condition with minimal downtime; analyze gameplay data and ticket payouts; and keep the gameroom and surrounding areas clean and guest-ready.

Benefits

  • Telemedicine access.
  • Early wage access and Work Today, Get Paid Tomorrow program.
  • 401(k) retirement plan.
  • Employee meal discounts.
  • Employee Assistance Program (EAP).
  • Tuition savings and scholarships.
  • Financial relief resources.
  • Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
  • Full-time employees averaging 29.5 or more hours per week are eligible for comprehensive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
  • Paid sick leave and other benefits as required by applicable state and local laws.
  • Job training and career growth opportunities.
  • Medical, dental, vision, life, and disability coverage and 401(k) retirement savings plan for eligible U.S. employees.
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