Assistant Restaurant Manager

SSP•Colorado Springs, CO

7d•$21 - $23•Onsite

About The Position

SSP America is hiring an Assistant Restaurant Manager at the Colorado Springs Airport (COS). The position supports all six airport units, offering the opportunity to work across different restaurant concepts and maintain their operating standards. The role is based in a fast-paced, high-volume airport retail environment and includes restaurant operations, team leadership, customer service, office administration, and sales monitoring.

Requirements

High school diploma or equivalent.
At least 2 years of experience in a restaurant management or supervisory capacity.
Proficiency with computers, including Microsoft Word, Excel, PowerPoint, and Outlook, and point-of-sale (POS) systems.
Organizational maturity to prioritize daily, weekly, monthly, and yearly activities.
Ability to interact with executives, union representatives, and diverse hourly Team Members.
A proven track record of resolving uncomfortable situations with clients, customers, peers, and direct reports.

Nice To Haves

Associate’s degree or equivalent coursework.

Responsibilities

Manage, supervise, and evaluate Team Member performance; follow up on assigned tasks and goals, provide feedback, and take disciplinary action when appropriate.
Recruit, train, and communicate with the team of Food Travel Experts.
Develop, plan, and assign daily goals, tasks, and Team Member assignments.
Implement and maintain guest service standards and brand specifications while fostering a collaborative and efficient work environment.
Maintain adherence to company policies and procedures.
Handle management of funds and media, receiving, inventory, purchasing, Team Member scheduling, and payroll.
Assist in monitoring sales performance by analyzing sales reports.
Address routine issues and escalate complex problems to higher management as necessary.