Assistant Restaurant Manager

CEC Entertainment•Racine, WI

About The Position

At CEC Entertainment, the Assistant Restaurant Manager helps lead a team focused on ensuring every guest leaves happy. The role supports the company’s family dining and entertainment operations by managing daily restaurant decisions, developing staff, maintaining service and product standards, and contributing to sales and profitability. The manager takes ownership of an Area of Impact and rotates through the Kitchen, Sales, Showroom, and Gameroom areas over time. In the Kitchen, responsibilities include product ordering, food safety, scheduling, cleanliness, and preparing dough and menu items. In Sales, the role oversees the Cashier, Salad Bar, and Gift Shop, including sales results and suggestive selling, merchandise inventory and profitability, and Salad Bar quality and preparation. In the Showroom, the manager leads birthday party planning and execution, bookings, guest satisfaction, and seating. In the Gameroom, the manager partners with the Technical Manager to maintain games and restaurant equipment, review game and ticket data, and keep the area clean and guest-ready. The position requires 40 hours of work per week. The work environment may include flashing or flickering lights, moving mechanical parts, loud noise, and non-weather-related wet, humid, extreme-heat, and extreme-cold conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Must be able to work 40 hours per week.
  • Must have a high-school diploma or GED.
  • Must be at least 21 years old; RVP approval may allow hiring at the age permitted by local law for selling, ringing up, checking identification, and serving alcohol.
  • At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
  • Able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
  • Able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.

Nice To Haves

  • People-management experience in the food service industry is preferred.

Responsibilities

  • Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest-service standards.
  • Recruit, train, develop, and motivate team members to meet company and guest expectations, build sales, and maximize profits.
  • Coach and inspire the team to provide outstanding guest service and maintain a safe, clean, and well-run environment.
  • Apply cost-control procedures and manage inventory, financials, and labor.
  • Take ownership of an Area of Impact and complete rotations through the Kitchen, Sales, Showroom, and Gameroom areas.
  • In the Kitchen, manage product ordering, food safety, scheduling, and cleanliness; prepare pizza dough from scratch and cook pizza and other menu items.
  • In Sales, oversee the Cashier, Salad Bar, and Gift Shop; monitor sales and upselling or suggestive-selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure Salad Bar quality and preparation procedures.
  • In the Showroom, lead birthday party planning and execution, maximize party bookings and guest satisfaction, and optimize seating.
  • In the Gameroom, partner with the Technical Manager to maintain games and restaurant equipment and minimize downtime; analyze gameplay and ticket-payout data; and keep the area clean and guest-ready.

Benefits

  • Commission opportunities for selling Memberships and Fun Passes, with payouts bi-weekly unless state law requires otherwise.
  • Telemedicine access.
  • Early wage access.
  • 401(k) retirement plan.
  • Employee meal discounts.
  • Employee Assistance Program (EAP).
  • Tuition savings and scholarships.
  • Financial relief resources.
  • Part-time employees may enroll in fixed-indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
  • Full-time employees averaging 29.5 or more hours per week are eligible for comprehensive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
  • Paid sick leave and other benefits as required by applicable state and local laws.
  • Job training and career growth opportunities.
  • Eligible U.S. employees may receive medical, dental, vision, life, disability, and 401(k) benefits.
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