Assistant Restaurant Manager

CEC Entertainment•Joliet, IL
•$17 - $19

About The Position

The Assistant Restaurant Manager helps lead a team at Chuck E. Cheese and works to ensure every guest leaves happy. This role makes daily operational decisions, supports sales and profitability, develops and motivates team members, and maintains guest service, cleanliness, and safety standards. The manager takes ownership of an Area of Impact and rotates over time through the Kitchen, Sales, Showroom, and Gameroom, overseeing relevant operations in each area.

Requirements

  • High school diploma or GED.
  • At least 21 years of age, subject to the stated RVP approval exception where permitted by local law.
  • At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
  • Able to work 40 hours per week.
  • Able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
  • Able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
  • Skills in coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.

Responsibilities

  • Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest service standards.
  • Recruit, train, develop, and motivate the team to meet company and guest expectations and help build sales and maximize profits.
  • Coach and inspire the team to deliver outstanding guest service and maintain a safe, clean, and well-run environment.
  • Understand and manage cost control procedures, inventory, financials, and labor.
  • Take ownership of an Area of Impact and complete rotations through the Kitchen, Sales, Showroom, and Gameroom.
  • In the Kitchen, manage product ordering, food safety, scheduling, and cleanliness; oversee pizza dough preparation from scratch and prepare pizza and other menu items.
  • In Sales, oversee the Cashier, Salad Bar, and Gift Shop; monitor sales results and upselling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure Salad Bar quality and preparation procedures.
  • In the Showroom, lead birthday party execution and planning, maximize party bookings and guest satisfaction, and optimize seating.
  • In the Gameroom, partner with the Technical Manager to maintain games and restaurant equipment and minimize downtime; analyze gameplay data and ticket payouts; and keep the gameroom and surrounding areas clean and guest ready.
  • Follow health and sanitation standards and operational procedures designed to protect guests and employees.

Benefits

  • Commission potential for Membership and Fun Pass sales, with amounts varying by exempt or non-exempt status and paid bi-weekly unless state law requires otherwise.
  • Telemedicine access.
  • Early wage access.
  • 401(k) retirement plan.
  • Employee meal discounts.
  • Employee Assistance Program (EAP).
  • Tuition savings and scholarships.
  • Financial relief resources.
  • Eligible full-time employees may receive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
  • Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
  • Paid sick leave and other benefits as required by applicable state and local laws.
  • Job training and career growth opportunities.
  • Work Today, Get Paid Tomorrow access.
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