Assistant Restaurant Manager

CEC Entertainment•Milwaukee, WI

About The Position

At CEC Entertainment, the Assistant Restaurant Manager helps lead a team at a family dining and entertainment business, working to ensure every guest leaves happy. The role involves day-to-day operational decisions and staff leadership, with responsibility for an Area of Impact (AOI) and rotations through the kitchen, sales, showroom, and gameroom areas. The position requires 40 hours of work per week and at least one year of people-management experience, preferably in food service, or at least six months of experience as an Opening Coordinator.

Requirements

Must be able to work 40 hours a week.
Must have a high-school diploma or GED.
Must be at least 21 years old; RVP approval may allow hiring at the age permitted by local law for selling, ringing up, checking identification, and serving alcohol.
At least one year of experience managing people, preferably in food service, or experience as an Opening Coordinator for at least six months.
Must be able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
Must be able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
Skills sought include coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.

Responsibilities

Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest service standards.
Recruit, train, develop, and motivate team members to build sales and maximize profits while meeting company and guest expectations.
Coach and inspire the team to provide outstanding guest service and maintain a safe, clean, and well-run environment.
Apply cost-control procedures and manage inventory, financials, and labor.
Take ownership of an Area of Impact and rotate through the kitchen, sales, showroom, and gameroom areas.
In the kitchen, manage product ordering, food safety, scheduling, and cleanliness; oversee scratch-made pizza dough preparation and cook menu items.
In sales, oversee the Cashier, Salad Bar, and Gift Shop; monitor sales results and upselling and suggestive-selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure Salad Bar quality and preparation procedures.
In the showroom, lead birthday party execution and planning, maximize party bookings and guest satisfaction, and optimize seating.
In the gameroom, partner with the Technical Manager to maintain games and restaurant equipment and minimize downtime; analyze game-play data and ticket payouts; and keep the gameroom and nearby areas clean and guest ready.

Benefits

Telemedicine access.
Early wage access.
401(k) retirement plan.
Employee meal discounts.
Employee Assistance Program (EAP).
Tuition savings and scholarships.
Financial relief resources.
Full-time employees averaging 29.5 or more hours per week are eligible for medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
Paid sick leave and other benefits as required by applicable state and local laws.
Job training and career growth opportunities.
Commission potential for Membership and Fun Pass sales, with payouts bi-weekly unless state law requires otherwise.