Assistant Restaurant Manager

CEC Entertainment•West Melbourne, FL

About The Position

At CEC Entertainment, the Assistant Restaurant Manager helps lead a team at Chuck E. Cheese, supporting the company’s goal of making every guest leave happy. This high-energy management role involves making daily decisions about time management, staff scheduling, cleanliness, and product and guest service standards. The manager helps recruit, train, develop, and motivate the team to build sales and maximize profits, while maintaining guest service and a safe, clean environment. The role takes ownership of an Area of Impact (AOI) in one of four operational areas, with rotations over time through the Kitchen, Sales, Showroom, and Gameroom. Responsibilities may include food preparation and safety, product and merchandise ordering, inventory and profitability, party planning and execution, and keeping games and restaurant equipment in good condition. The position also requires understanding cost controls, financials, inventory, and labor management. The role requires 40 hours of work per week. Work involves physical activity and exposure to flashing or flickering lights, moving mechanical parts, loud noise, and non-weather-related wet, humid, extreme heat, and extreme cold conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Must be able to work 40 hours per week.
  • Must have a high-school diploma or GED.
  • Must be at least 21 years old; RVP approval may allow hiring at the age permitted by local law for selling, ringing up, checking identification, and serving alcohol.
  • Must have at least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
  • Must be able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
  • Must be able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
  • Skills sought include coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.

Responsibilities

  • Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest service standards.
  • Recruit, train, develop, and motivate team members to meet company and guest expectations, build sales, and maximize profits.
  • Coach and inspire the team to deliver outstanding guest service and maintain a safe, clean, guest-ready environment.
  • Understand and manage cost control procedures, inventory, financials, and labor.
  • Take ownership of an Area of Impact and rotate over time through the Kitchen, Sales, Showroom, and Gameroom areas.
  • In the Kitchen, manage product ordering, food safety, scheduling, and cleanliness; prepare pizza dough from scratch and cook pizza and other menu items.
  • In Sales, oversee the Cashier, Salad Bar, and Gift Shop; monitor sales results and upselling and suggestive-selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure Salad Bar quality and preparation procedures.
  • In the Showroom, lead birthday party planning and execution, maximize party bookings and guest satisfaction, and optimize showroom seating.
  • In the Gameroom, partner with the Technical Manager to maintain games and restaurant equipment and minimize downtime; analyze game-play data and ticket payouts; and keep the gameroom and surrounding areas clean and guest-ready.

Benefits

  • Telemedicine access
  • Early wage access
  • 401(k) retirement plan
  • Employee meal discounts
  • Employee Assistance Program (EAP)
  • Tuition savings and scholarships
  • Financial relief resources
  • For eligible full-time employees: medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support
  • For part-time employees: fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits
  • Paid sick leave and other benefits as required by applicable state and local laws
  • Job training and career growth opportunities
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