Assistant Restaurant Manager

CEC Entertainment•Norcross, GA

21d

About The Position

The Assistant Restaurant Manager helps lead a team at Chuck E. Cheese, with the goal of ensuring every guest leaves happy. The role supports day-to-day restaurant and entertainment operations, including staffing, guest service, cleanliness, food safety, sales, inventory, and financial and labor management. The manager owns one of four Areas of Impact and rotates through the Kitchen, Sales, Showroom, and Gameroom areas over time. In the Kitchen, the manager oversees product ordering, food safety, scheduling, cleanliness, dough preparation, and cooking menu items. In Sales, the manager oversees cashier, salad bar, and gift shop operations; sales results and suggestive selling; merchandise inventory and profitability; and salad bar quality and preparation. In the Showroom, the manager leads birthday party planning and execution, maximizes bookings and guest satisfaction, and optimizes seating. In the Gameroom, the manager partners with the Technical Manager to maintain games and restaurant equipment, minimize downtime, analyze game-play and ticket-payout data, and keep the area clean and guest-ready. The position requires 40 hours of work per week. The work environment may include flashing or flickering lights, moving mechanical parts, loud noise, and non-weather-related wet, humid, extreme-heat, or extreme-cold conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Must be able to work 40 hours a week.
Must have a high-school diploma or GED.
Must be at least 21 years old, subject to the stated RVP approval and local-law exception for alcohol-related duties.
At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
Must be able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
Must be able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
Skills sought include coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.

Responsibilities

Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest-service standards.
Recruit, train, develop, and motivate the team to meet company and guest expectations, build sales, and maximize profits.
Coach and inspire the team to deliver outstanding guest service and maintain a safe, clean, and well-run environment.
Manage cost-control procedures, inventory, financials, and labor.
Take ownership of an Area of Impact and rotate through the Kitchen, Sales, Showroom, and Gameroom areas over time.
In the Kitchen, manage product ordering, food safety, scheduling, cleanliness, pizza dough preparation, and cooking menu items.
In Sales, oversee cashier, salad bar, and gift shop operations; monitor sales results and upselling or suggestive-selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure salad bar quality and preparation procedures.
In the Showroom, lead birthday party planning and execution, maximize party bookings and guest satisfaction, and optimize seating.
In the Gameroom, partner with the Technical Manager to maintain games and restaurant equipment, minimize downtime, analyze game-play data and ticket payouts, and keep the area clean and guest-ready.

Benefits

Telemedicine access
Early wage access
401(k) retirement plan
Employee meal discounts
Employee Assistance Program (EAP)
Tuition savings
Scholarships
Financial relief resources
Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
Eligible full-time employees receive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
Paid sick leave and other benefits as required by applicable state and local laws.
Job training and career growth opportunities.