Assistant Restaurant Manager

CEC Entertainment•Longview, TX

About The Position

At CEC Entertainment, the Assistant Restaurant Manager helps lead a team at Chuck E. Cheese, working to ensure every guest leaves happy. This high-energy management role supports daily restaurant and entertainment operations, team development, sales, guest service, and safe, clean operating standards. The manager takes ownership of an Area of Impact (AOI) and rotates through the Kitchen, Sales, Showroom, and Gameroom areas over time. Responsibilities across these areas include managing food preparation and ordering, food safety, cashier and merchandise operations, sales results and upselling, birthday party planning and execution, showroom seating, and game and equipment performance. The role requires making daily decisions about time management, staff scheduling, cleanliness, and product and guest service standards, while understanding cost control, inventory, financials, and labor management. The position requires 40 hours of work per week. Employees must be able to perform physical tasks during scheduled shifts and work around flashing lights, moving mechanical parts, loud noise, and wet, humid, very hot, or very cold conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Must be able to work 40 hours per week.
  • High school diploma or GED required.
  • Must be at least 21 years old; RVP approval may allow hiring at the age permitted by local law for selling, ringing up, checking identification, and serving alcohol.
  • At least one year of experience managing people, preferably in the food service industry, or at least six months of experience as an Opening Coordinator.
  • Must be able to lift or carry objects weighing 0–50 pounds during scheduled shifts.
  • Must be able to stand, bend, kneel, reach, push or pull, walk, and squat during scheduled shifts.
  • Skills sought: coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.

Responsibilities

  • Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest service standards.
  • Recruit, train, develop, and motivate the team to meet company and guest expectations, build sales, and maximize profits.
  • Coach and inspire the team to deliver outstanding guest service and maintain a safe, clean, and operational environment.
  • Apply cost control procedures and manage inventory, financials, and labor.
  • Take ownership of an Area of Impact and rotate through the Kitchen, Sales, Showroom, and Gameroom areas over time.
  • In the Kitchen, manage product ordering, food safety, scheduling, and cleanliness; prepare pizza dough from scratch and cook pizza and other menu items.
  • In Sales, oversee cashier, salad bar, and gift shop operations; monitor sales results and upselling or suggestive-selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure salad bar quality and preparation procedures.
  • In the Showroom, lead birthday party planning and execution, maximize party bookings and guest satisfaction, and optimize showroom seating.
  • In the Gameroom, partner with the Technical Manager to maintain games and restaurant equipment and minimize downtime; analyze gameplay data and ticket payouts; and keep the gameroom and surrounding areas clean and guest-ready.
  • Lift or carry objects weighing 0–50 pounds and stand, bend, kneel, reach, push or pull, walk, and squat during scheduled shifts.

Benefits

  • Access to telemedicine.
  • Early wage access.
  • 401(k) retirement plan.
  • Employee meal discounts.
  • Employee Assistance Program (EAP).
  • Tuition savings and scholarships.
  • Financial relief resources.
  • Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
  • Eligible full-time employees receive comprehensive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
  • Paid sick leave and other benefits as required by applicable state and local laws.
  • Job training and career growth opportunities.
  • Work Today, Get Paid Tomorrow wage access program.
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