Assistant Restaurant Manager

CEC Entertainment•Albuquerque, NM

About The Position

At CEC Entertainment, the Assistant Restaurant Manager helps lead a team at Chuck E. Cheese and supports the goal of making sure every guest leaves happy. The role involves daily operational decisions, building sales and profits, developing employees, and maintaining guest service, cleanliness, and safety standards. The manager takes ownership of an Area of Impact and rotates through the Kitchen, Sales, Showroom, and Gameroom areas over time. Responsibilities across these areas include managing food ordering, food safety, scheduling, cleanliness, and preparation of pizza and other menu items; overseeing cashier, salad bar, and gift shop operations and sales programs; managing merchandise inventory and profitability; planning and executing birthday parties; optimizing showroom seating and guest satisfaction; and working with the Technical Manager to maintain games and restaurant equipment. The role also involves reviewing game play data and ticket payouts and keeping the gameroom guest-ready. The position requires 40 hours of work per week, a high school diploma or GED, and at least one year of experience managing people—preferably in food service—or six months of experience as an Opening Coordinator. Applicants must generally be at least 21 years old, subject to the stated local-law and approval exception. The work involves lifting or carrying objects weighing up to 50 pounds and standing, bending, kneeling, reaching, pushing or pulling, walking, and squatting. The environment may include flashing lights, moving mechanical parts, loud noise, wet or humid conditions, and extreme heat or cold unrelated to weather. CEC offers eligible employees benefits and resources that vary by eligibility and hours worked. Benefits mentioned include telemedicine, early wage access, a 401(k), employee meal discounts, an Employee Assistance Program, tuition savings, scholarships, financial relief resources, and additional health, paid-time-off, insurance, legal, education, and student-loan benefits for eligible full-time employees. The company provides reasonable accommodations and describes health and sanitation procedures intended to protect employees and guests.

Requirements

  • Must be able to work 40 hours a week.
  • Must have a high-school diploma or GED.
  • Must be at least 21 years old, except that RVP approval may allow hiring at the age permitted by local law for selling, ringing up, checking identification, and serving alcohol.
  • At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
  • Skills sought include coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.
  • Must be able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
  • Must be able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.

Responsibilities

  • Make daily operational decisions involving time management, staff scheduling, cleanliness, and product and guest service standards.
  • Build sales and maximize profits by recruiting, training, developing, and motivating the team.
  • Coach and inspire employees to provide outstanding guest service and maintain a safe, clean operating environment.
  • Apply cost control procedures and manage inventory, financials, and labor.
  • Take ownership of an Area of Impact and rotate through the Kitchen, Sales, Showroom, and Gameroom areas over time.
  • In the Kitchen, manage product ordering, food safety, scheduling, and cleanliness, and oversee preparation of pizza dough, pizza, and other menu items.
  • In Sales, oversee cashier, salad bar, and gift shop operations; monitor sales results and upselling or suggestive-selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure salad bar quality and preparation procedures.
  • In the Showroom, lead birthday party planning and execution, maximize party bookings and guest satisfaction, and optimize seating.
  • In the Gameroom, partner with the Technical Manager to keep games and restaurant equipment in good condition with minimal downtime; analyze game play data and ticket payouts; and keep the area clean and guest-ready.

Benefits

  • Commission potential for each Membership and Fun Pass sold, with rates depending on exempt or non-exempt status and paid bi-weekly unless state law requires otherwise.
  • Telemedicine access.
  • Early wage access and access to the Work Today, Get Paid Tomorrow program.
  • 401(k) retirement plan.
  • Employee meal discounts.
  • Employee Assistance Program (EAP).
  • Tuition savings and scholarships.
  • Financial relief resources.
  • Eligible part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
  • Eligible full-time employees may receive comprehensive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
  • Paid sick leave and other benefits as required by applicable state and local laws.
  • Job training and career growth opportunities.
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