Assistant Restaurant Manager

Alvarado Street Brewery•Monterey, CA
•$72,000 - $78,000

About The Position

The Assistant Restaurant Manager supports operations at Alvarado Street Brewery’s Monterey Brewpub while learning and developing across all aspects of restaurant management. The role serves as an ambassador for the brewery, builds relationships with local guests and regulars, promotes the brewery and its beer, and helps ensure guests receive excellent service. The Assistant Manager supports the General Manager by maintaining established standards, protocols, and processes, and by helping create a fair, ethical, and equitable workplace. This is a full-time, salaried exempt position. The role combines administrative and operational work with hands-on floor leadership. Duties include supporting payroll and scheduling, handling employee records and onboarding, processing invoices, managing inventory and deposits, and communicating with staff, Human Resources, vendors, and other managers. During service, the Assistant Manager assists front-of-house staff, supports guest satisfaction, leads staff meetings and education, resolves conflicts, and holds employees accountable. The position also helps manage labor and supply costs, maintain restaurant readiness, address maintenance issues, and comply with company safety and health policies. The job requires working in a fast-paced restaurant environment and the ability to work evenings, weekends, and holidays. Physical tasks include prolonged standing and walking, maneuvering around uneven ground and crowded areas, lifting supplies and equipment weighing 30 pounds or more, and operating food-preparation equipment. Work may take place indoors and outdoors, with moderate noise, occasionally slippery floors, and exposure to extreme temperature changes.

Requirements

  • High school diploma, GED, or equivalent.
  • Previous supervisory experience, preferably in a restaurant.
  • Prior experience working in a fast-paced restaurant environment.
  • Fair, consistent, impartial, and ethical leadership.
  • Intermediate accounting and arithmetic skills.
  • Strong leadership skills and a desire to grow a career with Alvarado Street Brewery.
  • Excellent guest-service and conflict-resolution abilities.
  • Ability to work evenings, weekends, and holidays.
  • Ability to respond quickly, solve problems under pressure, and meet deadlines in a dynamic environment.
  • Ability to hold a team accountable compassionately, fairly, and consistently.
  • Takes responsibility, inspires others, and leads with integrity.
  • Ability to provide superior guest experiences in demanding situations.
  • Initiative, attention to detail, and awareness of the larger picture.
  • Ability to delegate and empower staff with a positive attitude.
  • Strong communication skills, particularly listening, empathy, and common sense.
  • Ability to understand, audit, and correct time records, labor, budget, and inventory reports.
  • Food handler certification.
  • Ability and desire to work in a fast-paced environment with a growing company.
  • Passion for beer, enthusiasm about the brewing process, and desire to learn.
  • Ability to stand, walk, and remain on one's feet for prolonged periods; maneuver on uneven ground; regularly twist, turn, kneel, climb, stoop, and bend; and occasionally crawl.
  • Ability to lift and carry supplies and equipment weighing 30 pounds or more using appropriate techniques and tools.
  • Ability to safely navigate crowded spaces and operate food-preparation appliances and machinery.
  • Ability to tolerate extreme temperature changes and perform repetitive hand movements related to food preparation.
  • Ability to work indoors and outdoors in moderate noise and on occasionally slippery floors.
  • Ability to read and follow written English instructions and comply with and enforce health, safety, and personal hygiene policies and standards.

Nice To Haves

  • Bilingual ability in English and Spanish is preferred.

Responsibilities

  • Assist with payroll processing, employee scheduling, schedule communications, tip entry, time-clock adjustments, and entry of new employees into the POS system.
  • Assist with new-staff orientation, training, and quizzing; organize employee folders and other HR-related materials.
  • Process incoming mail and identify, code, and process invoices promptly, including wine and spirits invoices.
  • Delegate and manage monthly inventory, ensuring its accuracy; understand ordering and inventory procedures for liquor and wine.
  • Make bank deposits and balance the safe.
  • Respond to emails and phone messages efficiently.
  • Be present on the floor during lunch and dinner service to assist servers, bussers, runners, bartenders, and hosts.
  • Resolve employee conflicts as needed and coach, counsel, or discipline staff fairly and consistently.
  • Keep staff on task with side projects during slower periods and phase work as needed.
  • Attend weekly managers’ meetings and contribute ideas.
  • Handle maintenance issues promptly.
  • Lead staff stand-ups and support menu and beverage education.
  • Check in with guests to ensure their satisfaction.
  • Ensure employees are offered or provided rest and meal breaks.
  • Keep upstairs storage organized and restaurant items stocked in their proper locations.
  • Participate in occasional liquor and wine tastings to build product knowledge and vendor relationships.
  • Assess front-of-house ordering needs and communicate them to the Chef or order through US Foods or other vendors.
  • Assist the General Manager with special needs or tasks.
  • Ensure front-of-house employees complete checkout procedures and side work before clocking out.
  • Communicate employee hires, terminations, changes, and other needs to Human Resources.
  • Understand quarterly and annual budgets and manage labor and supply costs in alignment with them.
  • Send management a brief daily email pass-on about shift occurrences and communicate with management and other locations as required.
  • Perform other assigned tasks and comply with company safety and health policies and procedures.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with employer match.
  • Paid time off.
  • Paid holidays and sick leave.
  • Employee discounts on food and beverages at the Monterey, Carmel, and Salinas locations.
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