Assistant Residential Manager - Burlington County, NJ

Eihab Human Services•Burlington, NJ
•Onsite

About The Position

The Assistant Residential Manager supports the daily operations of a residential program in Burlington, New Jersey, serving adults with intellectual and developmental disabilities and mental health needs. Working in partnership with the Residential Manager, this person helps ensure the program operates efficiently, safely, and in compliance with state regulations and agency standards. The role includes leading and mentoring direct care staff, advocating for individuals served, and fostering a respectful, therapeutic home environment that supports independence, dignity, and personal growth. This is a full-time, non-exempt position scheduled Monday, Tuesday, Wednesday, Friday, and Sunday from 3:00 PM to 11:00 PM, with Thursday and Saturday off. The schedule may change according to program and operational needs.

Requirements

  • Compassionate and confident leadership.
  • Organized, dependable, and detail-oriented.
  • Passion for supporting individuals with intellectual and developmental disabilities and mental health needs.
  • Comfort coaching staff and maintaining high standards of care.
  • Commitment to a safe, inclusive, and supportive environment for individuals served and team members.
  • Ability to sit, stand, and walk; communicate effectively in person and by phone; use computers and electronic documentation systems; meet deadlines; and work collaboratively with individuals, families, coworkers, and members of the public.
  • Ability to occasionally lift or move up to 25 pounds.
  • Close, distance, color, peripheral, and depth vision, and ability to adjust focus.

Responsibilities

  • Support the day-to-day management and operations of a residential program.
  • Supervise, coach, and support direct care staff to ensure quality services and exceptional care.
  • Foster a positive, respectful, and therapeutic home environment that promotes independence, dignity, and personal growth.
  • Ensure services comply with state and federal regulations, agency policies, HIPAA requirements, and quality standards.
  • Monitor daily documentation for accuracy, completeness, and compliance.
  • Review and complete incident reports, corrective actions, quality assurance reports, and required program documentation.
  • Help ensure program goals are achieved in individual satisfaction, safety, quality of care, and staff performance.
  • Assist with staff scheduling, payroll review, and workforce accountability.
  • Observe medication administration, meals, programming, and supervision to ensure support plans and safeguards are followed.
  • Monitor program vehicles and ensure safe transportation practices.
  • Oversee food inventory and requisitions while ensuring dietary needs and menu requirements are met.
  • Communicate with leadership, team members, individuals served, families, and external partners.
  • Promote and model the organization's mission, values, and commitment to person-centered care.
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