Assistant Residential Manager - Burlington County, NJ

EIHAB HUMAN SERVICES•Burlington Township, NJ
•$22 - $22•Onsite

About The Position

The Assistant Residential Manager supports the Residential Manager in overseeing the daily operations of a residential program in Burlington, New Jersey. The program supports adults with intellectual and developmental disabilities and mental health needs. This leadership role includes mentoring and supporting direct care staff, promoting individuals’ independence and personal growth, and maintaining a safe, respectful, and therapeutic home environment. The position is full-time and non-exempt, with a schedule of Monday, Tuesday, Wednesday, Friday, and Sunday from 3:00 PM to 11:00 PM, with Thursday and Saturday off. The schedule may change based on program and operational needs.

Requirements

  • Compassionate and confident leadership.
  • Organized, dependable, and detail-oriented.
  • Passion for supporting individuals with intellectual and developmental disabilities and mental health needs.
  • Comfort coaching staff and maintaining high standards of care.
  • Commitment to creating a safe, inclusive, and supportive environment for individuals served and team members.
  • Ability to sit, stand, walk, communicate effectively in person and by phone, use computers and electronic documentation systems, meet deadlines, and work collaboratively with individuals, families, coworkers, and members of the public.
  • Ability to occasionally lift or move up to 25 pounds.
  • Close, distance, color, peripheral, and depth vision, and ability to adjust focus.

Responsibilities

  • Support the day-to-day management and operations of a residential program.
  • Supervise, coach, and support direct care staff to ensure quality services and exceptional care.
  • Foster a positive, respectful, and therapeutic home environment that promotes independence, dignity, and personal growth.
  • Ensure services comply with state and federal regulations, agency policies, HIPAA requirements, and quality standards.
  • Monitor daily documentation for accuracy, completeness, and compliance.
  • Review and complete incident reports, corrective actions, quality assurance reports, and required program documentation.
  • Help ensure program goals are achieved in individual satisfaction, safety, quality of care, and staff performance.
  • Assist with staff scheduling, payroll review, and workforce accountability.
  • Conduct observations of medication administration, meals, programming, and supervision to ensure support plans and safeguards are followed.
  • Monitor program vehicles and ensure safe transportation practices are maintained.
  • Oversee food inventory and requisitions while ensuring dietary needs and menu requirements are met.
  • Communicate effectively with leadership, team members, individuals served, families, and external partners.
  • Promote and model the organization's mission, values, and commitment to person-centered care.
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