NSU00233 - Assistant Registrar

DHRM•Norfolk, VA

About The Position

The Assistant Registrar supports the Registrar’s Office at Norfolk State University by supervising two direct reports, administering the CourseDog platform, managing graduation-related processes, and overseeing core office operations. The role provides hands-on staff support during high-volume periods or absences, directs office operations and decision-making when the Registrar is away, and collaborates with the Registrar on special projects and continuous improvement.

Requirements

  • Bachelor’s degree or equivalent experience of 3–5 years in higher education, preferably in a Registrar’s Office or Enrollment Management.
  • One year of supervisory experience.

Responsibilities

  • Supervise two direct reports in the Registrar’s Office and understand their roles well enough to provide hands-on assistance during high-volume periods or staff absences.
  • Serve as the primary point of contact for the CourseDog platform, managing user access, implementing updates, and troubleshooting system issues.
  • Compile, verify, and submit the official Graduation Program in accordance with institutional deadlines.
  • Manage core office systems and processes.
  • Direct office operations and decision-making when the Registrar is out of the office.
  • Collaborate with the Registrar on special projects and contribute to continuous improvement of general office operations.
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