Assistant Registrar, Systems and Records

Bowling Green State University•Main Campus (BG), OH
•Hybrid

About The Position

The Assistant Registrar for Systems and Records reports directly to the Senior Associate Registrar and serves on the Registrar’s leadership team. The role applies and supports the student information system, ensuring processes serve the university’s mission, and recommends and implements improvements to increase efficiency and service quality. The position supports and enhances student information systems and processes; oversees document imaging for current academic records; manages access security for documents in the OnBase imaging system; and assists with grade processing and academic-record maintenance. It also manages system maintenance for the university’s course and undergraduate catalogs, including policies, college and degree progress information, and course information. The Assistant Registrar works with stakeholders and ITS to define project scope and functional specifications, approves specified security forms, conducts internal audits following employee-status changes, and supervises support staff. The position is full-time in Bowling Green, Ohio, with an option for a flexible/hybrid schedule involving remote and on-campus work.

Requirements

  • Bachelor’s degree.
  • Two years of supervisory experience.
  • Two years of experience in higher education systems.
  • Ability to interact effectively, professionally, and collaboratively with faculty, administrators, staff, and students.
  • Ability to work effectively as a member of the office and university community.
  • Ability to prioritize work and multitask.
  • Ability to routinely and independently exercise sound judgment in decision-making.
  • Be detail- and procedure-oriented, well-organized, principled, motivated, and hardworking.
  • Strong systems-oriented and customer-service skills.
  • Excellent written and verbal communication skills.
  • Must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout employment; visa sponsorship is not offered.

Nice To Haves

  • Two years of experience in Student Information Systems.
  • Experience with curriculum/catalog software.

Responsibilities

  • Provide efficient support and troubleshooting for student information systems and recommend enhancements to systems and processes.
  • Oversee all phases of document imaging for current academic record documents.
  • Approve campus access security for documents within the OnBase imaging system.
  • Assist the Senior Associate Registrar with grade processing and academic-record maintenance.
  • Supervise processing of grade rosters and academic-record change maintenance documents.
  • Oversee study-abroad processes, application of academic policy, and compliance with enrollment reporting to the National Student Clearinghouse and National Student Loan Data System.
  • Manage system maintenance for the university’s course and undergraduate catalogs, including policies, college and degree progress information, and course information.
  • Meet with stakeholders and ITS to develop project scope and functional specifications.
  • Approve Student Records and Campus Community CSS security forms.
  • Complete internal audits resulting from changes in employee status.
  • Supervise and coordinate the work of support staff, including two Senior Student Services Counselors and one analyst.
  • Perform other duties as assigned.
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