Assistant Registrar of Systems and Compliance (52545)

NEW MEXICO HIGHLANDS UNIVERSITY•Las Vegas, NM

4d•$65,000 - $70,000•Onsite

About The Position

The Assistant Registrar of Systems and Compliance is responsible for developing and implementing systems to maintain student academic records, including the on-line degree audit reporting system. This role administers the storage, security, accuracy, and preservation of academic credentials in accordance with University policy, accreditation standards, and privacy laws. Key responsibilities include managing term control maintenance, overseeing the publication of class schedules, and managing catalog updates in the institutional SIS. The position also provides direct supervision to the Business Analyst for technology projects within the Office of the Registrar and Academic Affairs, and ensures VA compliance and enrollment reporting for veteran students. This role serves as a VA School Certifying Official (SCO), supports NMHU Center campuses, and coordinates agreements related to VA benefits. Additionally, the Assistant Registrar provides leadership in ensuring compliance with University, state, and federal laws, develops reports for production measures, manages the electronic filing system, and delivers training on scheduling systems. A strong emphasis is placed on maintaining professionalism, exceptional customer service, and cross-training with other team members. The role participates in policy development, objective setting, and strategic planning, and represents the organization at various meetings. Budget recommendations and overall Registrar Office functions are also part of the responsibilities, along with assisting with graduation preparations.

Requirements

Bachelor’s degree and 4-6 years of experience, or equivalent combination of education and experience, in higher education student services with an in-depth understanding of student records administration, scheduling and curriculum management.
Demonstrated ability to develop documentation and deliver effective trainings.
Experience scheduling classes and exams in a complex higher education institution.
Knowledge of business processes and practices related to classroom scheduling in higher education.
Experience in data analysis and report development.
Ability to communicate requirements, problems, issues, and solutions to technical and non-technical users.
Knowledge of University operational practices, policies and procedures, and the ability to follow them.
Knowledge of the proper operation of and the ability to use personal computers and job-related software, including but not limited to Microsoft Office Suite, Banner, Scribe, Sure Code, Transit, Ad Astra, Adobe Connect, and Zoom.
Knowledge of budget preparation, monitoring, and administration.
Knowledge of management practices and principles.
Knowledge of community resources, referrals, and services.
Skill in preparing complex research projects and reports.
Skill in listening to issues, synthesizing information, and reaching sound conclusions.
Skill in presenting ideas and concepts orally and in writing.
Skill establishing and maintaining effective working relationships with other department staff, faculty, students, and the public.
Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail; work independently in meeting various time deadlines.
Ability to demonstrate excellent written and oral communications skills and have the ability to work with diverse constituencies.
Ability to communicate effectively, verbally and in writing, relate in a professional helpful manner in person and over the phone; relate to a diverse population and to maintain composure when faced with difficult situations.
Ability to work independently, prioritize, and manage multiple projects with attention to detail.
Ability to establish strong relationships and work as part of a team.
Ability to conduct graduation processing and degree audit.
Ability to develop analytical reports on systems for improved unit performance and continuous growth.
Must be willing to work overtime, weekends, and evenings as required.
A minimum of two or more years of experience as a lead employee with responsibility for scheduling and assigning work, training new employees and assisting others with problems.
Successful candidates will have the experience and ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions and apply common sense understanding furnished in written, oral, diagram/chart or schedule form.
Successful candidates will demonstrate technical skill with student information systems/databases, including Banner and imaging software, and will possess experience managing multiple projects in a fast-paced environment.
Successful candidates will demonstrate and possess a high-level of analytical skills to develop reports for university leadership.
Ability to interpret and create analytical reports.
Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.

Nice To Haves

Master’s Degree and at least 5 years working in higher education
Managerial experience in higher education records/registrar environment is preferred.

Responsibilities

Develops and implements systems to maintain student academic records, on-line degree audit reporting system, and administers storage, security, accuracy, and preservation of academic credentials.
Responsible for term control maintenance each semester in Banner.
Manages the publication of the schedule of classes each term, working closely with colleges and departments.
Oversees the classroom and/or room scheduling process(es), as well as the creation and publication schedules.
Serves as the primary lead for all changes to Degree Works software.
Manages and maintains all aspects of catalog updates in the institutional SIS.
Provides direct supervision to the Business Analysis and their role and function within the Office of the Registrar and Academic Affairs, specifically related to all special technology projects under the Student Module.
Provides direct support to ensure VA compliance and enrollment reporting for veteran students and their dependents in accordance with federal guidelines.
Responsible for semester, monthly, annual, bi—annual or otherwise reporting and auditing to the VA.
Serve as a VA School Certifying Official (SCO) in the coordination and maintenance of VA records.
Meet regularly with the Financial Aid/Scholarship, Registrar, Admissions, Graduate Studies, Student Success Center and business Office as necessary to support veteran students.
Oversee successful implementation of Veteran Education benefits for all eligible veteran and dependent students.
Maintain opportunities for a VA paid student employee per VA requirements and standards.
Support the NMHU Center campuses and students in their use of any form of VA benefits to include travel when needed to various campuses for support.
Coordinate and oversee all necessary agreements and systems related to VA benefits and their relation to the VA-NMHU relationship.
Responsible for VA training compliance for continued program administration and progress.
Provides leadership to staff members and in processes affecting organizational, and operational functions ensuring compliance with the University, state, and federal laws, policies, procedures, and regulations.
Manages and develops reports for purposes of establishing production measures and ensures compliance with course offerings.
Manages electronic filing system.
Responsible for developing and delivering trainings for course/class and room scheduling systems and applications; documenting business processes and best practices.
Maintaining a culture of professionalism and exceptional customer service.
Responsible for cross-training with the Associate Registrar and other members of the team.
Participates in development, implementation and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs.
Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
Develops and implement policies and procedures, and best business practices to ensure efficient and safe operations.
Assists with the academic calendar updates and implementation.
Determines budget recommendations relative to assigned areas of responsibility.
Provides quality customer service.
Provides necessary recommendations to Registrar and Associate Registrar on projected technology implementations and upgrades.
Assists with overall Registrar Office functions as needed.
Assists with graduation preparations as assigned.
Performs other duties as assigned.