Assistant Property Manager- The Mercer at Lawrence Station

Inland Real Estate•Lawrence Township, NJ

12d•Onsite

About The Position

The Mercer at Lawrence Station Apartments in Lawrence Township, New Jersey, is hiring a full-time Assistant Property Manager. The role leads and trains the leasing team, coordinates leasing and marketing efforts, supports a high-quality resident experience, and assists the Property Manager with staff development and day-to-day property operations. The company offers cross-training toward a Property Manager role and growth opportunities as its portfolio expands. Inland Residential Real Estate Services, Inc. is a full-service property management firm specializing in multifamily housing nationwide. Its communities include updated apartments and resort-style amenities such as clubhouses, community rooms, pools, and gathering areas.

Requirements

High school diploma or equivalent required.
Two to three years of experience in property management or other relevant work experience.
Ability to apply logical thinking to define problems, gather relevant data, establish facts, draw conclusions, and take appropriate action.
Ability to interact efficiently with prospective residents, residents, peers, and management.
Obtain Fair Housing certification before interacting with prospective residents or residents.
Computer skills including keyboarding, internet searches, math, Microsoft Office (Word, Excel, and Outlook), and community software applications.
Knowledge of OSHA laws and regulations.
Ability to work evenings and weekends.
Maintain a neat, clean, and professional appearance during the workday and whenever present at the community.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Demonstrate personal and professional integrity, follow company policies and procedures, and comply with applicable laws and regulations.
Promote a high-quality living experience, especially during residents’ first and last impressions of the community.
Respond to resident concerns and requests with a positive, customer-service-oriented approach.
Communicate with tenants about property events that may disrupt the community.
Conduct periodic inspections with current residents and make courtesy calls to recent move-ins and move-outs.
Use marketing strategies to attract prospective residents; welcome and show the property to prospects.
Handle phone calls from prospective residents and complete appropriate paperwork.
Work with the leasing team to meet property goals and ensure leasing techniques are effective and efficient.
Monitor and analyze traffic, conversion ratios, renewal information, and marketing data, and provide current information when requested.
Understand financial goals and operate assets in the owners’ best interests in accordance with the Policies and Procedures Manual.
Maintain accurate records of community transactions, including rent rolls, delinquency reports, and move-ins and move-outs.
Ensure rents, late fees, and check charges are collected, posted, and deposited promptly.
Maintain the community’s appearance, note needed repairs, and ensure repairs are completed.
Regularly walk models and market-ready apartments and communicate service needs to maintenance.
Update make-ready boards with vacant status and verify their accuracy daily.
Assist the Property Manager with training and motivating on-site staff to meet operational goals, including new-employee orientation and guidance on procedures and policies.
Perform other duties as assigned.