Assistant Property Manager- The Mercer at Lawrence Station

The Inland Real Estate Group of Companies•Lawrence Township, NJ

13d•$55,000 - $60,000•Onsite

About The Position

The Assistant Property Manager at The Mercer at Lawrence Station in Lawrence Township, New Jersey, helps lead the office team and coordinate leasing and marketing efforts. The role includes guiding and training the leasing team, supporting community operations, and handling resident and prospective-resident interactions. The position offers cross-training toward a Property Manager role and growth potential as the portfolio expands. The Assistant Property Manager supports the Property Manager in achieving operational goals, maintaining accurate community records, collecting and depositing payments, monitoring property appearance and repairs, and analyzing leasing and marketing activity. The position requires two to three years of property-management or other relevant experience and a high school diploma or equivalent; a bachelor's degree is preferred. Evening and weekend availability is required. This is a full-time position with an annual base salary range of $55,000–$60,000. Eligible full-time employees may receive medical, dental, and vision insurance, a 401(k) plan with company match, paid time off and holidays, tuition reimbursement, company-paid life and disability insurance, and paid parental leave.

Requirements

High school diploma or equivalent required.
Two to three years of property-management experience or other relevant work experience.
Ability to apply logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate action.
Ability to interact efficiently with prospects, residents, peers, and management.
Obtain Fair Housing certification before interacting with prospects or residents.
Competence with personal computers, keyboarding, internet searches, math, Microsoft Word, Excel, and Outlook, and community software applications.
Knowledge of OSHA laws and regulations.
Availability to work evenings and weekends.
Maintain a neat, clean, and professional appearance throughout the workday and whenever present at the community.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Follow company policies and procedures, applicable laws, and government rules and regulations, demonstrating personal and professional integrity.
Promote a high-quality living experience, particularly in residents’ first and last impressions of the community.
Respond to resident concerns and requests with a positive, customer-service-oriented approach.
Communicate with tenants about property events that may disrupt the community; conduct periodic inspections with current residents and courtesy calls with recent move-ins and move-outs.
Use marketing strategies to attract prospective residents; welcome and show the property to prospects, handle incoming calls, and complete appropriate paperwork.
Work with the leasing team to achieve property goals and ensure leasing techniques are effective and efficient.
Monitor and analyze traffic, conversion ratios, renewal information, and marketing data, and provide current information when requested.
Understand financial goals and operate assets in the owners’ best interests in accordance with company policies and procedures.
Maintain accurate records of community transactions, including rent rolls, delinquency reports, and move-ins and move-outs.
Ensure rents, late fees, and check charges are collected, posted, and deposited in a timely manner.
Maintain the community’s appearance, note and follow through on repairs, and regularly walk model and market-ready apartments; communicate service needs to maintenance.
Update make-ready boards with vacant status and verify their accuracy daily.
Assist the Property Manager with training and motivating on-site staff to achieve operational goals, including new-employee orientation and instruction on employee procedures and guidelines.
Perform other duties as assigned.