Assistant Property Manager (Multi Site Mgr)

The Martino Group LLC•Corinth, TX
•Onsite

About The Position

The Martino Group is a fast-growing property management company based in Denton, Texas. The Multi-Site Assistant Property Manager coordinates with property personnel, the property manager, and other office members. The role supports financial recordkeeping, lease applications, and resident relations across multiple properties. The position processes rent payments and oversees resident accounts, collections, and delinquency-prevention procedures. It also supports tenant applications and leasing, resident communications, renewals, file audits, move-out inspections and invoicing, property marketing, and property managers as needed. Work is split between office tasks such as paperwork and payment processing and regular activity around the properties.

Requirements

  • At least 3 years of Assistant Manager experience in the multi-family industry.
  • At least 3 years of real estate, property management, or customer service experience.
  • Knowledge of the multi-family industry, including market trends, prices, and state and federal housing regulations.
  • Proficiency with basic computer programs, including Microsoft Word, Yardi, Rent Café, and Excel.
  • Willingness and ability to travel between multiple properties.
  • Strong organizational skills and ability to oversee multiple A+ properties.
  • Detail orientation and ability to manage time efficiently.
  • Solid communication skills and ability to calmly resolve disputes or complaints.
  • Ability to work well with a team and engage with prospective and current tenants in a friendly manner.
  • Ability to think creatively to develop marketing techniques.
  • High school diploma or GED.
  • Complete required Fair Housing and Occupational Safety and Hazard Administration certifications.
  • Availability to work weekends on a rotating schedule.

Nice To Haves

  • Associate’s or Bachelor’s degree in Business or Management.

Responsibilities

  • Process rent payments and other financial aspects of resident accounts.
  • Inquire about late payments and assist with eviction issues.
  • Greet prospective tenants and give property tours.
  • Process applications, conduct credit checks, and call references.
  • Distribute and collect leases and ensure required legal documents are signed.
  • Address and promptly resolve tenant questions, requests, and complaints.
  • Create and distribute marketing materials for the property management company.
  • Regularly inspect buildings and grounds and ensure vacant units are ready for new tenants.
  • Attend to necessary repairs and maintenance.
  • Report problems or issues to the property manager.
  • Manage records and files for current and former residents.
  • Assist leasing personnel with file management and ensure files comply with company policies.
  • Assist with other office duties.
  • Oversee resident accounts and conduct ongoing collection procedures to maintain low delinquency.
  • Oversee renewals, audit files, and manage current and past resident collections.
  • Conduct move-out unit inspections and prepare move-out invoices.
  • Assist with marketing the property and support property managers as needed.
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