Assistant Property Manager, Multifamily

Cushman & Wakefield • Irving, TX

10d • $23 - $27

About The Position

The Assistant Property Manager helps maintain the community to a market-ready standard and ensure a consistently high level of service. The role supports the Property Manager with overall property operations and helps build and motivate a high-performing on-site team to maximize property performance. Responsibilities span maintenance and capital improvements, lease administration, budgeting and reporting, collections, marketing, renewals, customer service, staff supervision, and compliance with company policies and procedures. The position operates in a professional office environment and includes travel between properties and buildings.

Requirements

• High school diploma, GED, or technical or vocational school credential required.
• At least 3 years of property management experience.
• At least 1 year of management experience.
• Effective communication and customer service skills.
• Computer literacy, including Microsoft Office Suite and internet navigation.
• General office, bookkeeping, and sales skills.
• Excellent oral and written communication skills.
• Ability to manage a team.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Help ensure the smooth operation of the community in a fast-paced environment.
• Assist the Property Manager with property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide residents and prospects with superior customer service and communication to improve satisfaction, renewals, revenue, reputation, and profitability.
• Complete lease and renewal paperwork according to company standards.
• Track and evaluate advertising and client traffic.
• Model the Cushman & Wakefield mission and support the team.
• Assist with day-to-day operations of the on-site team and ensure compliance with company policies and procedures.
• Interview, hire, and coach staff as needed to maintain an effective on-site team.
• Maintain residents' files according to company standards.
• Promote a positive living environment through prompt conflict resolution and consistent follow-up.
• Manage and maintain the community budget and finances.
• Work with leasing staff to achieve leasing and marketing goals.
• Identify staff leasing opportunities, set goals, and help improve staff performance.
• Perform other related duties as required or assigned.

Benefits

• 120 hours of paid time off annually, prorated upon hire.
• 40 hours of sick time annually, prorated upon hire.
• Two volunteer days annually.
• 12 or more company holidays annually.
• Paid parental leave.
• Medical, dental, vision, and life insurance, with supplementary benefit options.
• Pet insurance.
• Pre-tax spending accounts.
• Early access to pay.
• Company discounts program.
• Personal and professional development resources, including LinkedIn Learning.
• Employee Assistance Program and counseling services.
• Eligible employees may enroll in health savings accounts, retirement savings plans, disability insurance programs, and paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED