Assistant Property Manager (Piedmont Raleigh)

Van Metre•Raleigh, NC

2d•Onsite

About The Position

At Van Metre, we are seeking a candidate who loves to challenge themselves and work with others to fulfill the role of Assistant Property Manager at The Piedmont Raleigh in Raleigh, NC. The Assistant Property Manager must be a self-starter, possess strong sales skills and be extremely detailed oriented. Under the direction of the Property Manager, the ideal candidate is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, and promoting resident retention. Additional responsibilities will include rent collections, processing evictions, maintaining resident ledgers, and deposit accounting.

Requirements

2+ years’ experience in property management
Prior supervisory experience preferred
Strong sales and customer service background
Goal-oriented mindset, possessing excellent customer service, and organization
Excellent written and verbal communication skills and the ability to interact with residents and customers in a professional manner
Knowledge of Microsoft Office, Yardi software or other property management software
Bilingual preferred, but not required
Weekend work is required.

Responsibilities

Greet prospective tenants when they arrive and introduce them to the types of units available as well as the property’s amenities
Execute leases with new and returning tenants to ensure all parties understand the terms and conditions of the contract (including qualifying residents)
Respond to tenant questions and complaints in a timely manner
Perform rent collection and deposit accounting
Contact tenants to collect overdue rent or to discuss other issues that require immediate attention
Process evictions when necessary
Market and perform community outreach to generate traffic; follow up on prospective tenant leads
Follow up on all maintenance requests
Facilitate/plan resident functions on the property
Provide regular assistance to property staff
Prepare sales administrative reports (i.e. market surveys)
Inspect vacant apartments to ensure they are market ready for residents
Establish rapport with tenants so they always feel valued and appreciated
Implement Van Metre’s standards of management
Other tasks assigned by the Property Manager