Assistant Property Manager / Property Manager

Alotten•Austin, TX

1d•Hybrid

About The Position

This is a support role for the Property Management team, partnering closely with Live Oak's Property Managers to ensure the smooth operation of a commercial real estate portfolio. It is a hands-on, in-office role that involves a mix of fielding tenant and vendor calls and focused spreadsheet work. The role is ideal for someone who enjoys variety, thrives in ambiguity, and can adapt to shifting priorities while taking ownership of results. The position supports two to three Property Managers and approximately 100-125 commercial tenants, with assistance from building engineers, vendor partners, and the Property Managers. Live Oak emphasizes taking extraordinary care of its assets and tenants, and this role is crucial in fulfilling those promises. The position is designed for growth, with opportunities for internal promotion, as several current Property Managers began in this role. The company also supports industry certifications like CPM or RPA.

Requirements

A high school diploma or GED, plus 2-5 years of related property management, real estate, or administrative experience OR an equivalent combination of education and experience
A valid driver's license, a clean driving record, and minimum required auto liability insurance
Clear, effective communication skills: you can share information, answer questions, and handle a tough conversation professionally and in a timely manner
Strong attention to detail, especially with spreadsheets and contracts, since this role runs on accuracy under time pressure
A coachable and curious attitude: you are open to feedback, quick to ask questions, and genuinely interested in how the building and lease terms work, not just following steps
An eye for process improvement: you notice and speak up when something could run more smoothly or doesn't look quite right
Proficiency with Microsoft Office, including intermediate Excel functions such as basic formulas, pivot tables, and lookups
Good mathematical skills, using data and variance analysis to solve problems. You can calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Openness to incorporating AI and new technologies into your work, within company policy

Nice To Haves

Advanced Excel skills such as VLOOKUP/XLOOKUP, pivot tables, or macros
Previous experience working with commercial real estate software like Yardi, MRI, or Kardin

Responsibilities

Assist the Property Managers with preparation of annual operating budgets, annual CAM reconciliations, and monthly reporting
Field regular phone calls with tenants and vendors
Aid in managing accounts receivable, including notifying tenants of past-due balances and preparing default letters
Visit properties and tenants regularly to build strong relationships
Perform property inspections and complete the required reports
Support maintenance repairs by coordinating with building engineers, vendors, and tenants
Assign and manage tenant work orders in the portal
Prepare annual service contracts for execution
Produce tenant bill-backs, including overtime HVAC usage
Develop and provide onboarding packages for new tenants, including activating building access cards
Support tenant move-ins and move-outs
Collect current certificates of insurance for vendors and tenants as needed
Maintain organized and updated tenant files and records
Other duties as assigned from time to time

Benefits

One work-from-home day a week, in addition to four in-office days
Medical, dental, and vision premiums 100% covered for employees after one month of service
16 PTO days per calendar year, with an additional day given for each year of service
10 paid holidays a year
401(k) plan with a 4% match
Profit sharing bonus twice a year
Employer paid Short- and Long-Term Disability and basic life insurance
Construction Management fee sharing
Office closes on Fridays at 3 pm
Opportunities for internal promotion and career development
Tuition reimbursement for work-related courses and programs