Assistant Property Manager- Black Feather

The Inland Real Estate Group of Companies•Castle Rock, CO

1d•$48,000 - $50,000•Onsite

About The Position

Black Feather Apartments in Castle Rock, Colorado, is hiring a full-time Assistant Property Manager. The role leads and trains the leasing team, coordinates leasing and marketing efforts, supports residents, and helps the community meet its operational and financial goals. The position offers growth potential and cross-training toward a Property Manager role. The Assistant Property Manager supports the Property Manager with staff training and motivation, maintains accurate community records, oversees rent and fee collection, and helps ensure the community and apartments are well maintained. The role also requires professional, customer-service-oriented interaction with prospects, residents, colleagues, and management.

Requirements

High school diploma or equivalent.
Two to three years of experience in property management or other relevant work experience.
Ability to apply logical thinking to define problems, collect relevant data, establish facts, draw valid conclusions, and take appropriate action.
Ability to interact efficiently with prospects, residents, peers, and management.
Must obtain Fair Housing certification before interacting with prospects or residents.
Computer skills including keyboarding, internet search, math, Microsoft Word, Excel, and Outlook, as well as community software applications.
Knowledge of OSHA laws and regulations.
Ability to work evenings and weekends.
Maintain a neat, clean, and professional appearance throughout the workday and whenever present at the community.

Nice To Haves

Bachelor’s degree preferred.
Homeowner’s Association experience is a plus.

Responsibilities

Adhere to company policies and procedures and applicable laws, rules, and regulations, while maintaining high standards of personal and professional integrity.
Help provide residents with a high-quality living experience, especially during move-in and move-out.
Handle resident concerns and requests with a positive, customer-service-oriented approach.
Communicate with tenants about property events that may disrupt the community; conduct periodic resident inspections and courtesy calls with recent move-ins and move-outs.
Use marketing strategies to attract prospective residents; welcome and show the property to prospects, handle incoming prospect calls, and complete appropriate paperwork.
Work with the leasing team to achieve property goals and ensure leasing techniques are effective and efficient.
Monitor and analyze traffic, conversion ratios, renewal information, and marketing data, and provide current information when requested.
Understand financial goals and operate assets in the owners’ best interests in accordance with the Policies and Procedures Manual.
Maintain accurate records of community transactions, including rent rolls, delinquency reports, and move-ins and move-outs.
Ensure rents, late fees, and check charges are collected, posted, and deposited in a timely manner.
Maintain the community’s appearance, note needed repairs, and ensure repairs are completed; regularly walk models and market-ready apartments and communicate service needs to maintenance.
Update make-ready boards with vacant status and verify their accuracy daily.
Assist the Property Manager with training and motivating on-site staff to achieve operational goals, including new-employee orientation and guidance on employee procedures and guidelines.
Perform other duties as assigned.